Question about BenQ PB6110 Multimedia Projector

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BENQ 6110 I have a similar problem. Lamp only 500 hours. Unit seems to shut down after about 1 hour use when using VGA input. Resets no problem for another hour or so. It seems that using AV input for DVD is less of a problem sometimes runs for 8 hours without issue. Have cleaned filters etc but doesn't seem to cure. Thermal cutout mentioned in previous posting - can you give location so this can be checked as I do not schematic and would sooner know location to go straught to. Thanks in advance for any help.

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Overheating or power drain. clean it out with canned air. the temp sensor is located on or near the lamp housing or on the fans. it's looks like a transistor. if it's a power problem, you might have to replace the power supply. vga is usually brighter than video, so uses more power.

Posted on Nov 12, 2009

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I had a similar problem with my Vidikron projector. The projector would shut off. The problem was a buildup of dust on the lamp blower fan. I bought some compressed air and blasted off the accumulated dust and now it works again - and it's quieter.

Posted on Dec 08, 2009

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2 Answers

Lamp doesn't turn on


BenQ warrants their lamps at 500 hours...I had one go at 420 hours for my projectors, had to contact the company for a return number and pay to ship the entire unit back to them, then they sent me my unit back with a new bulb installed. Process took about a month.

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I have a BenQ PB 6210. After switching it on, it first displays that the lamp has run 2001 hours and should be replaced. After this window disappears, it takes maybe 2 seconds and the projector shuts...


Hi cholthusen,

Please be informed that the average lifespan of a projector's lamp is around 2000 hours. The light bulb is almost certainly the problem. The best solution would be to change the bulb. The easiest way to do that is to change the lamp assembly (fresh bulb is in the new assembly). You may also try resetting the unit. Turn the unit off, then physically remove the power cord. wait for about 10-15 seconds then start it back again. If this did not work, please replace the lamp.

Hope it helps.

Thank you for using FixYa.

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My benq projector turns on for a few minutes (light and fan going strong), then it shuts down.


if it goes through shut down mode (lamp first and fans run a while), reset the settings to factory default. while you're in the menu, check the lamp hours (under settings). if they're close to 2000 hours, replace the lamp. if the projector shuts down immediately, fans and all, you have a power supply problem. you'll need to replace it.

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Hi Ash, check your manual as by memory you can do this by a 2-3 button reset via the remote control. Regards Kevin Andreassend. http://www.iceav.co.nz iceavtech@gmail.com +64-9-4142348

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Be sure to check the filters and make sure you have good airflow thru the proj. Cleaning filters solved our temp shutdown problem.

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Hi skeeterJ

This is most probably your lamp , I have had loads of PB6100 's that has even had less hours on the lamp than yours and needed replacement.

Keep in mind that the 2000-3000 hours they talk about on a lamp is just a rough factory estimate. The time you get on a lamp is determined by how you use the Projector - because at the end of the day the lamp is just like a globe in your home - it doesn't like being swithed on and off for short periods. This is a mistake most Projector owners make - by thinking they are saving the bulb's lifetime and switching it off for short periods.

You can take my word on this as I am a Authorised BenQ Service Technician.

I've had clients who got 10 000 hours on one bulb just because they left the unit running for longer periods.

Lamp Part No : 60.J8618.CG1

Easiest way to make 100% sure before investing in a new lamp is to take out the lamp by opening the lamp door at the bottom.
Check for any vein like looking marks in either white or black or a bubble on the shaft.

If you have any further troubles or questions , feel free to post another posting and I'll answer it for you ASAP.

Thanks for using Fixya and good luck !

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OK , then this is positively a Mainboard problem.

Check if this unit is still under warranty as the BenQ MP Series came out with a standard 3 year warranty and in which case will cover the replacement of this part.

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Hello,
If this problem happen with a particular laptop then I suggest that you you change the setting of the laptop you are using. Go to Start=>Control Panel=>Performance and Maintenance=>Power OPtion=>Power Option Propreties=(click on Hibernation Tab and uncheck Hibernation box).
While on the Power Option check the time on the SYSTEM HIBERNATION.
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