Question about Tomtom ONE GPS Receiver

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I just bought my tom tom recently and i used it for a couple of months. i must say it was a great help! BUT ALL OF A SUDDEN IT WOULDNT TURN ON. AND WHEN it finnally did it came up to the resetting screen. so i did. but when it asked if i would like totom to read the signs outloud the screen wouldnt press the done button. it never went past that part it would just freeze and restart the same process and again freeze. now imin a new city and need it more than ever! how do i make it work i tryed connecting it online and it wont do any help.

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  • stefygonzale Sep 24, 2009

    my tom tom however is the tomtom xl, i dont know what button your refering too other than the one to turn it on, wich isnt working =(

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Press the reset button on the bottom, inside the pinhole. This will take you back to factory defaults but it should get you up & running again.

Posted on Sep 24, 2009

  • David Shaub Sep 25, 2009

    On the bottom of the unit, right next to the card slot, there is a little round hole. GENTLY push a paper clip into this, NOT FAR, JUST UNTIL YOU FEEL RESISTANCE. This is the reset that will reset everything to factory settings. It's along the long edge of the card, not along the end. I'm looking at mine as I type this.

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