Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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Kenmore Elite refrigerator not getting cold, frozen food melted

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It appears your defrost timer or thermostat has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.


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Please keep in mind, I'm attempting to diagnose the problem without being there and with little information.
You are most likely going to have one of five problems.
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These are listed in order as to be the most likely to be the problem. I would check them in this order if I were called out on a service call with this problem.
. Respond back if you need me to walk you through checking any if these.
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