Question about Epson Artisan 800 All-In-One InkJet Printer

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My Artisan 800 is having continuous paper jams, and now I think something's wrong with the nozzle or something, it seems to be having a hard time moving across and is making a crunching noise. I tried the head alignment, but it jammed and had a lot of rips and slits.

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Please you r printer driver cd original is use. first old progreem printer driver is instol and restart pc and 10 minut wait and instoll aoriginal driver. and your printer is so the paper tray in fixed. second carteries is out of printer and so in fixed paper. and add a cartries and start printer and aply paper and aply print.

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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Communications error between Windows 8.1 computer and Artisan 835 scanner


If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
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Turn off the printer and open it to see where the paper is stuck.
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Source : EPSON support

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My Epson Artisan 810 prints horizonal light blue lines on all printed materials. How to remove the blue lines?


To resolve this issue, you need to print a nozzle check pattern and then determine if print head cleanning is need.
To print nozzle check, follow the steps below.
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  2. Disconnect any connected USB cables.
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Oct 31, 2011 | Epson Artisan 800 All-In-One InkJet...

1 Answer

ADF wont feed the paper through the printer


You can load up to 30 sheets of plain paper in the Artisan 800 ADF. If the ADF doesn't feed the paper, check the following.

1. Make sure that you are loading plain paper only without a holes. 3-hole punched paper is not supported by this printer.

2. Load paper not exceed 30 sheets.

3. Open the ADF and check for any jammed paper or foreign object that is blocking the paper feeding path.

4. Check if the BIG GREEN ADF indicator is lit when you load paper in the ADF.

If the issue persists, your printer will require service. You can contact the Epson for warranty if your printer still under warranty. If your warranty expires, look for an a service center that can repair your printer.

Oct 29, 2011 | Epson Artisan 800 All-In-One InkJet...

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Epson 800 Artisan printer was bought 2 years ago and I just opened the box set up the printer and it displays the following message. "An error has occured. Turn off all power. Check for and clear the...


I cant take credit for this fix, but it worked on my Artisan 800 with the same error. My error occurred right after a paper jam where i had a tough time removing the paper.

"Open the printer. See a 1/4" grey plastic band that is attached to the
print head. This is the CR (carriage return) guide that tells the print
head exactly where it is. During a paper jam it is sometimes pulled out
of the slit on the head carrier that it has to be in to tell the print
head where it is on the carriage. Pull the print head out about half
way, and with a flashlight look behind the head carrier. You will see a
small plastic u-shaped piece. Make sure the CR ribbon is INSIDE the
slit, or u-shaped device. When this happens you will usually hear the
print head hitting the side of the printer twice while it tries to
determine its position. Be very careful not to damage the ribbon. It
will slip back into the slot quite easily"

My print head didnt want to pull out, so i took a small inspection mirror and had a look behind the print head. Sure enough the ribbon was outside of the sensor. I easily pushed down on the ribbon gently with my finger and pulled it towards me just a little bit and it popped back up into the slot. Closed the printer up and no more message.

Hope this helps some other poor soul.
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May 11, 2011 | Epson Artisan 800 All-In-One InkJet...

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My Artisan 800 only prints the top inch of the page - the rest of the page is blank. This is true regardless of the function: print or copy or fax, so I don't think it's related to the computer. Ink...


My Artisan 800 was doing this and I realized it was because I was using three hole punched paper. I think the printer sees the top hole and thinks the paper has run out and cancels the rest of the page. Big engineering goof Epson.

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Epson Artisan 800 ADF jams ever time. THere is no paper in it and I've unplugged it and restarted it multiple time. Havn't had it that long. 1 year or maybe a bit more.


There are two gears that are made of plastic that have hard rubber toothed sprockets pressed on them. These sprockets split and allow the drive motor to slip. Epson will only sell the motor assembly and not just the gear. I used a dot of supperglue to repair the sprockets and all works fine now.

Sep 04, 2010 | Epson Artisan 800 All-In-One InkJet...

1 Answer

Epson Artisan 800 continually indicating paper jam error--No jam.


Yes, that fixed the problem on my Artisan 800! Thanks so much for the info about slipping the cr scale back onto the u-guide on the back of the print head carriage, Larry P and dabaker!

For those trying this, the u clip is upside down so, from the front of the printer, you move the CR scale ribbon down a little and in towards you gently, in from the back towards the lower part of the rear of the print head assembly, and it will slip in on the top part of the ribbon into the u shaped groove (which, to be technical, looks more like an n-shaped groove, an upside down u). If it is loose and not clipped in, the CR scale ribbon will bow out easily on both sides of the print head carraige when lightly pressed towards the back of the printer near either side of the print head. (As pointed out in the service manual, do not touch the ribbon with your fingers, particularly if they may be greasy/greasty/gritty; use a clean tool for this-I used a q-tip which worked well for both testing the tension and for pushing it down and back into the proper guide slot.) If the CR scale ribbon is clipped in properly to the print head (properly seated in the n-shaped slot), it will bow towards the back of printer easily ONLY on the side that your press it from (ie left or right) but not on the opposite side of the carriage; the opposite side will remain almost entirely flush to the rear of the print assembly. Remember to press gently; you do not want to stretch or damage this scale ribbon if you can help it. If you have a small dental mirror and good light, you will be able to see the n-shapped clip (it's plastic and black on my 800 clearly. If the ribbon is correctly seated, it will be in the slot at the top and free at the bottom. Because of the use of u-slot in the previous posts, I was confused as to where to fit this in but then figured, nothing to lose and yep, it's actually the n-shaped slot at the top.

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I have a epson artisan 800 I'm tring to fax from the automatic feeder but it keeps making a grinding sound and then it says paper jam but paper never even went through


I took apart my artison 800 with 'paper jam' error and grinding noise. Sadly enough, it is the plastic gear attached to the stepper motor which is slipping and making the grinding noise. I tried to glue it and it worked once or twice and failed again. It is a design flaw and Epson should repair this for free if they are honest about this problem. Ir is not a user-caused problem.

Jan 02, 2010 | Epson Artisan 800 All-In-One InkJet...

1 Answer

Paper jam error, but no jam present


mabey its the wrong paper youre putting in it:O?

Jan 03, 2009 | Office Equipment & Supplies

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