Question about Sony PlayStation 2 Slimline Console

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My grandkids have a Playstation 2 slimline console. Suddenly it quit playing games and on sytem configuration it says " Disc could not be read ".I changed the 2 memory cards around , and even unloaded both memory cards , but the machine will not play the games. The machine is in a clean place and looking into the top of the machine , it looks very clean . What could be wrong with this machine ? We do not have a service centre anywhere in my area . Need help with this problem .

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Hi,
i Had the same problem with reading blue disks as well as the system will no longer read DVD's or DVD based games. Cleaned the heads with a DVD/CD cleaner and it worked for a couple of months and stopped again this past weekend. Found several threads on other sites indicating that if you contact Sony customer support and verify that: (1) you ran thru diagnostic mode (Page 9 in manual), you CD/DVD's work in another machine and aren't damaged, they'll fix it for free.

Contacted Sony yesterday, shipped the system to them in PA, and they are "waiving" the repair charges. There explaination is that since they aren't sure what's causing the problem with my system, they won't charge me for the repair. Shipping charges where $18.00 for UPS ground. It will probably take approx. 3 - 4 weeks to get the system back, but that's a huge savings over buying a new one or trading it in at EB Games for a new / refurbished one. They also will reinstate the 90 day warranty as well.


thank you,
vijay (vote for me)

Posted on Sep 24, 2009

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