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Our soap dispenser door does not open during the wash cycle not allowing the soap into the dishwasher. what could be the issue and how would I fix it?

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Replace the soap dispenser will solve this problem

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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1 Answer

The soap door does not open during the wash cycle


Hi



Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these.


Hope this helps...

Daniel

Apr 18, 2011 | KitchenAid 24 in. KUDI02CR Built-in...

1 Answer

The soap dispenser flap does not open during the washing cycle. Someone suggested it is some sort of wax switch?!


Hi
Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Hope this helps...

Daniel

Feb 17, 2011 | Dishwashers

1 Answer

Soap dispenser does not open during any wash cycles


Hi
Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) Maytag dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Hope this helps...

Daniel

Dec 17, 2010 | Whirlpool Dishwashers

1 Answer

Soap dispenser will not open during the wash cycle?


Hi

Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) Maytag dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Hope this helps... Please post back for more information.

Daniel

Nov 26, 2010 | Kenmore Dishwashers

2 Answers

My whirlpool dishwasher soap dispenser is apparently not opening during cleaning. I find dirty dishes and clumps of soap in the hopper. Whirlpool quiet partner II


I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?


Apr 17, 2009 | Dishwashers

2 Answers

Dishwasher problem


Symptoms:
Dispenser lid is open. Caked powder at (what would be during normal operation) bottom edge of soap dispenser or caked powder fallen onto dishes or dishwasher bottom. There may be loose powder in rest of dispenser or spilled down inside door or onto dishes underneath dispenser.

Solution:

Keep the area around the soap dispenser lid clear when loading the top tray.

Explanation:
The soap dispenser needs to swing open during the wash cycle. In many dishwashers the top tray has an indentation as wide as the lid of the dispenser. This allows the top tray to be as large deep as possible while still allowing space for the dispenser lid to open. People often pack their dishwasher with things overhanging this gap.

During the wash cycle the catch will release but the overhanging cutlery or crockery prevents the lid from opening all but a few degrees. Some water will splash in but not enough to wash out the soap powder. The soap powder at the bottom of the dispenser will then cake.

When the front door is opened the spring loaded lid, which is partly open, will of course swing fully open and you'll be convinced that the lid opened normally during operation. If this is the problem then if you're very careful and open the door very slowly you can actually hear the lid flip open. Also, depending on when the lid opens, how far it opened during operation and how fast you open the door you may find soap powder spilled down to cover the dishes at the front or down the inside of the door. This happens when you first open the door and obviously there couldn't be loose powder there if the powder had emerged while there was water washing around. Seeing the lid open as you open the door is a lot harder but can be done on some machines.

Oct 24, 2008 | Whirlpool 24 in. DU1100XTP Built-in...

2 Answers

Soap dispenser doesn't open for wash cycle


I noticed you didn't rate out chat and saw that your problem was posted. I'm happy to continue to help you if you encountered problems or were not happy with the solution in your chat session.

Jul 07, 2008 | Frigidaire FDS251RJ Free-standing...

3 Answers

Dishwasher


If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.

Apr 23, 2008 | Dishwashers

2 Answers

Soap door won't open during wash cycle


its either the dispenser or the timer/pcb.

Mar 01, 2008 | Dishwashers

2 Answers

GE Monogram DIshwasher


Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way. A.

Apr 21, 2007 | GE 24 in. Monogram ZBD6880KSS Stainless...

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