Question about Nokia 5800 XpressMusic Smartphone

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I cannot get my nokia 5800 to upgrade to the latest firmware, it keep telling me that there is none available but there is. any short cut? when i try to ota through the phone, it just brings me to a setup server mode.

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Hello Jim

Nokia releases latest firmware for it's handsets in a phased manner and there could be a possibility that some phone models do not get the latest firmware at the time of it's release.

The latest firmware to be released by Nokia for 5800 is v40.0.005 which comes with Kinetic Scrolling and this update is being released for limited countries.

I currently have firmware version 30.0.011.C01.01 which is the latest one for my handset code, firmware is made available as per the handset code, which can be spotted on the label behind the battery.

You can also check if there is any update available for your phone on the handset at this link from Nokia

Posted on Jan 28, 2010

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The latest firmware is not available for ALL nokia 5800 phones. It depends on your Product code. By doing this Nokia can control which features make it to our handsets by request of mobile phone operators. Orange for example might not want the Nokia music store on the phones.

The generic product code for the UK is 0552438 (this generic code means it not assigned to a network and therefor will receive all the available updates without restrictions set by the networks)

to change your product code follow the link bellow

http://www.nottinghamjazz.co.uk/blog/?p=66

Posted on Oct 04, 2009

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AFTER MY NOKIA 5800 HANG, I WENT TO NOKIA CARE. THEY ADVICE SOFTWARE UPGRADE. I ACCEPTED. SOFTWARE UPGREADED. NOW AFTER TESTING MY BLUETOOTH NOT WORKING. earlier it was working. THEY SAY IT IS HARDWARE...


Sometime improper Upgrade may cause such problems. You might try to reinstall the firmware using the latest OVI Suit which can be downloaded from Nokia's website. If that does not solve the problem then it is a hardware problem which has to be fixed at Nokia Care itself. And ya, you can claim warranty for the same if your phone is still under warranty. The repair will be done for free.

Dec 16, 2010 | Nokia 5800 XpressMusic Smartphone

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Nokia 5800 firmware updated,now it won't reconise sim card


if the phone is unlocked before the upgrade .. the upgraded software most likely locked it again.

Aug 16, 2010 | Nokia 5800 XpressMusic Smartphone

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How do i upgrade my n73 to its latest version


The latest update to the Nokia N73 firmware is now available at the Nokia device update page http://www.nokia.co.uk/support/download-software/device-software-update

Follow the instruction on the website to avoid bricking your phone.

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My nokia 5800 xpress screen keeps flashing every 8 seconds but no messages or calls help plz.


You may have set your Nokia to "Breathing"- the slow pulsing light is a kind of "stand by light". See more here: http://thenokiaguide.com/2009/04/28/nokia-5800-xpressmusic-firmware-version-210025-now-available/

Feb 24, 2010 | Nokia 5800 XpressMusic Smartphone

1 Answer

Songs r locked in nokia 5800


Hi

The problem you are facing can only be solved at a Nokia Care Center, becuase the songs loaded in the Nokia 5800 memory card are locked with a key, which is available only at Nokia Care centers, i faced similar problem with my handset and had to visit Nokia Care to get my songs unlocked again.

This problem occurs if in case you do not have a back up of your phone content before doing a firmware upgrade and happens mostly with users having a new phone who directly go to do a upgrade.

Please carry proof of purchase of your Nokia phone along with you when you visit Nokia Care

Dec 01, 2009 | Nokia 5800 XpressMusic Smartphone

1 Answer

From time to time, my Nokia5800 will shutdown the web application after I input e.g. Facebook status update. I have to reset the phone for the problem to go away and after a week or so, it comes back...


You should check if you have upgraded your Nokia Phone to latest available firmware, this should fix the problem, you can check the current handset firmware in the handset menu -> settings -> Phone -> Phone mgmt ->Device Updates

Select option menu and click on check updates

You can also install the latest firmware through Nokia PC software on your computer, remember to take a backup of your stuff

I had faced a similar problem with my browser, facebook app on my Nokia 5800

Nov 16, 2009 | Nokia 5800 XpressMusic Smartphone

1 Answer

Nokia 5800 web doesnt work


You should check if you have upgraded your Nokia Phone to latest available firmware, this should fix the problem, you can check the current handset firmware in the handset menu -> settings -> Phone -> Phone mgmt ->Device Updates

Select option menu and click on check updates

You can also install the latest firmware through Nokia PC software on your computer, remember to take a backup of your stuff

I had faced a similar problem with my browser, facebook app on my Nokia 5800

Nov 06, 2009 | Nokia 5800 XpressMusic Smartphone

1 Answer

My nokia 5800 keeps getting stuck when I open the internet it will load the homepage but when I try to move to a different page it just freezes and I have to come out of internet. please help


If you are facing this problem with the default browser that comes along with Nokia 5800, see if you can install Opera Mini Browser for Nokia 5800 and try accessing the web through it

If you are able to browse through opera then your in-built phone browser could have gone corrupt and you may have to re-store factory settings on your phone by taking a back up first of your mobile data

If you encounter similar problem with the opera browser you can still go ahead and do a re-store of factory settings, else check for firmware upgrade on your phone

You should check if you have upgraded your Nokia Phone to latest available firmware, this should fix the problem, you can check the current handset firmware in the handset menu -> settings -> Phone -> Phone mgmt ->Device Updates

Select option menu and click on check updates

You can also install the latest firmware through Nokia PC software on your computer, remember to take a backup of your stuff

Oct 29, 2009 | Nokia 5800 XpressMusic Smartphone

1 Answer

Cant update ota nokia 5800 need server profile for t moblie nokia 5800 rm428 nokia software updater has only v21 and v31 is out but i cant get it plz help me Thanks


This is up to your network operator. Your Nokia 5800 has a firmware version and product code that will indicate its a T Mobile phone

Once they have approved v31 then that upgrade will be available to you.

You can try to hack and change the product code - but that invalidates any warranties etc etc

Sep 25, 2009 | Nokia 5800 XpressMusic Smartphone

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