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Tried to print a document but the printer gave a prompt indicating the printer was performing another task.

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Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here.
It is a common problem but the answer is here
You need to refer to method "D" about half way down the page
Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.

Comments: Sep 24, 2009- Whoops mised some vital information sorry.

Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here.
It is a common problem but the answer is here

http://support.microsoft.com/kb/946737

You need to refer to method "D" about half way down the page
Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.

Posted on Sep 24, 2009

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Clear your printer que.

If you need help with this ... please let me know

a

Posted on Sep 24, 2009

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