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Dishwasher detergent lid will not open

We have a Kenmore Elite Ultra Wash dishwasher model number 665.1378 and the detergent drawer will not pop open. I called the 800 number for Kenmore/Sears and was disappointed b/c they could not even tell me if this was a common problem or if there had been any recalls . . . always my first question with appliances. Any idea what it could be? and how to correct the problem. Did the reset today and we will see if this works.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 641 Answers

SOURCE: Kenmore Ultra Wash Model 665 Dishwasher

Dishwashers which are properly installed and regularly used won't normally have a problem with bad odors. Check the following: ?Was the drain hose brought in at the top of the cabinet, or down near the floor? it must be 34" from the floor. ?Do you run the unit at least once every 2 days? -Run a cycle with a quart of vinegar to clean the tub and pump. ?Does the disposal tend to back up slightly when the dishwasher drains? Drain may be clogged. -Don't use gel detergent! ?Check your water softener(If so equipped) These can cause foul odors in the water supply if not properly balanced or maintained Good luck!

Posted on Sep 02, 2007

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markevans
  • 148 Answers

SOURCE: Kenmore Ultra Wash Dishwasher wiring diagram

if unavailable on line, contact mfg's parts and you should be able to order it.
also, they likely do not make the unit. the sears may be able to tell you who made it. that company would be able to get you a diagram. just make some phone calls.

Posted on Dec 21, 2007

  • 4 Answers

SOURCE: Kenmore ultra wash quiet guard 3 dishwasher problem

call sears, 1-800-4MY-HOME. They have a trouble-shooting department that will get rid of this problem. It is caused by water temperature being wrong at the start of the cycle.... blah, blah, blah. The representative will tell you to push a certain set of buttons in a certain order and that unlocks the dishwasher.

Sorry I don't know the sequence

Posted on Jul 01, 2008

  • 172 Answers

SOURCE: KENMORE ELITE DISHWASHER - MULTI-LIGHTS FLASHING

Look at your manual, usually available on net for reading or downloading. Blink lights are often used to code out a problem with various combinations and repetition rates to indicate trouble code number for look-up in manual.

Posted on Feb 22, 2009

  • 1 Answer

SOURCE: Kenmore Elite Ultra Wash Dishwasher - top rack arm not spinning

Hi: I just posted a similar problem, but found a solution. After taking the arm, etc. apart (and verifying no blockages), I thought maybe the lack of water pressure was being caused by the fact that there are TWO holes for the top spray arm (higher and lower rack setting) on my model. ie. that water was being forced out of both holes, causing a drop in water pressure, which was causing the top spray arm to stop spinning. I plugged the unused hole with a wine bottle cork (to keep the water from spraying out the unused hole), and voila, it now works.

I wish all appliance fixes were this easy...!

S

Posted on Apr 21, 2009

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Most likely the lid seal and/ or the detergent dispenser seal is leaky. Do not operate the dishwasher in this condition as the water can cause electrocution because the mains voltage comes up to the drawer front panel. Most likely it is the detergent dispenser seal.

see this diagram.
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It may be gummed up inside with old detergent that has caked on . Try rinsing out the despencer until it opens and closes easy. DFD

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Possibly too much detergent - or insufficient water flow from jets.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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