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When I plug my Zune into my computer it will charge but it wont connect with the computer so I can charge my Zune but I can't sync anything the Zune icon won't show up. and how do I delet items that are on my Zune that I don't want any more?

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  • 453 Answers

You may have to try connecting the player to another system and check whether the same happens in the other computer as well.

Try to uninstall and reinstall the software once again in the system you are using.

Once this is done kindly comment and let me know whether the player connects to any other system other than the one you are using. If yes then the software resinstall is the solution else the issue could be with the data cable you are using.
You might have to use a different cable (to charge and transfer data).
Else you can reset the player but you may lose all the data in the player else you may need to update the firmware from the manufacturer's website for which you will have to contact the manufacturer.

Kindly comment

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

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8 GB zune, unplugged it while it was charging and it wont turn on


Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

If this does not work then you can try resetting it to Factory Defaults:

http://support.microsoft.com/kb/927001/en-us

Only do this if absolutely necessary, all content will be erased from the Zune. Not a huge deal if you have it all on your PC with the Zune software but still a last resort.

If neither of these work then you have a hardware problem.

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Nothing wont come up on my computer


Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune wont sync to pc


you must have the latest Zune driver downloaded and installed for the pc to recognize the zune.

Mar 11, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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My zune stopped working and is not turning on or charging


all you have to do is let it go dead and then wait to hook back up to sync cable it will start charging again and function like normal

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1 Answer

My zune wont charge at all even when its plugged in


OK this seems weird but if you have like a Nintendo Wii or a PlayStation 2 or 3 take you sync cable and plug your zune into the usb port on the system because sometimes the battery is just so dead that it dosent have enough power for the computer pick it up. mine done this a few days ago and i left it plugged into my Nintendo Wii over night and it started working again

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2 Answers

Unresponsive (and dead battery) zune o' saddness


Power sources that are supported loadTOCNode(2, 'moreinformation'); To charge the battery in your Zune device, you must connect the Zune device to one of the following supported power sources:
  • A computer’s USB port that you can connect to by using a Zune Sync Cable.
  • A Zune AC Adapter that you can connect to by using a Zune Sync Cable. Note The Zune AC Adapter is sold separately.
  • A Zune Car Charger or a Zune FM Transmitter/Charger. Note These items are sold separately.
  • An Xbox 360 console's USB port that you can connect to by using a Zune Sync Cable.
  • A “Designed for Zune” mobile battery pack
http://support.microsoft.com/kb/927348

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1 Answer

My zune wont work on my computer


Have you tried using another cable? the cable may be fried...

or a different computer to see if it just doesn't like your computer.

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