Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Bottom cools and top cools but dose not freeze . Do not heart fan when frezzer is opened.

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You do not hear the fan ? your evaporator fan is not working - shut off everything and remove freezer panel look for any excess ice or frust blocking the fan - if everything is clear try spinning the fan blades with your hands, is there any resistence or it spins freely ? Put back cover and turn it on - if fan fails to spin then you have to get it serviced and change the evap fan motor assembly or check the control board.
your unit won't cool if the fan is not working or working erratically.

Posted on Sep 24, 2009

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If you open the freezer door , and press in the light switch , and not hear the fan motor , then the most common cause , is a bad main control board . Pt # WR55X10656 . This is the control board located on the back of the refrig , behind an 8"X10" panel . There is a resistor that burns on the board , causing the fan to stop . This board , controls every operation of the refrig .

Posted on Sep 24, 2009

Testimonial: "Thanks I will check suggested cause."

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1 Answer

Frezzer is freezing properly but refridgorator is not cooling


I had the same problem a month ago on my Hotpoint side/side. The fan was not operating which allows the blowing of cool air into the fridge portion. Open your freezer and listen for the blower. You may just need to hit it gently to get it going. Also, if your freezer needs to be defrosted that impacts the blowing capability.

I had to call a repair person to replace the board where the fan was located since it went bad. I hope this helps you.

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