Question about Western Digital MY BOOK HOME 1TB EXT HD-USB2/FW/E-SATA 3.5IN 1YR FireWire 400 Hard Drive
I recently reinstalled my OS (Windows XP Media center edition). Ever since i reloaded the OS my WD My Book Home edition 1TB external HDD stopped showing up in the windows explorer as a drive letter. The drive is listed under the Disk Management as "unallocated".
It was working fine before i reinstalled the OS. For example i backed up my documents from C: drive onto the external drive and i was able to access the drive and copy the files. Please note that before reinstalling the OS i didn't remove the file using the safely remove hardware option and also i didn't turn off the drive. I'm not sure if this is a partition table corruption issue.
My entire backup is in the file and it will be a great loss if i can't retrieve files from the disk. I would greatly appreciate your help in recovering the data from the disk.
Try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this program to recover your files.
Posted on Dec 05, 2012
Turn the computer off without the external hard drive being plugged in.
plug the external hard drive in a usb port, power up, the systems post boot up will find the drive and inform windows what hardware is installed.
When windows boots up, it will look at all the hardware and find the external hard drive, when windows finishes booting up you should be able to see the drive in my computer.
If you can't access your files,data recovery software can help.I used this one called Tenorshare Data Recovery to retrieve files off crashed HDD and it worked.
If needed,you can download it and scan your hard drive to preview whether your files can be recovered. BTW, you can get it from
Data Recovery on Mac OS X
Data Recovery on Windows OS
Remember: Do not save your recovered data onto the same externalhard drive, otherwise the files you want to recover may be written over.
Posted on Jun 15, 2012
Depending on the drives that you have on the system you may just need to reassign a driver letter to the drive to get it to show up properly. The link below should help you do this.
How to change your drive letter in Windows XP
Let me know if you have any more problems or questions.
Posted on May 30, 2010
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Posted on Jan 02, 2017
Go to Start > Control Panel >Administrative Tools > Computer Management > Storage > Disk Management
Choose your LaCie drive. Right click on it, and choose mark the partition as active.
This should give you one partition of 1TB in size.
Posted on Nov 29, 2009
SOURCE: i can't access my wd
Have you tried accessing the hard drive on another computer?
Have you tried using a different USB cable?
Was the hard drive dropped or moved while it was plugged in?
Check the WD Site if you hard drive has warranty.
I hope this solves your problem and please reply if you need more help.
Posted on May 11, 2011
I can't diagnose the drive issue... but I can offer a reliable and trustworthy data recovery solution that I had to use a year ago. It's Seagate's do it yourself data recovery and will work on your WD drive. So if you can't resolve the issue otherwise, consider this as a recovery option...
Posted on Sep 24, 2009
What you need to try is to navigate to the Windows control panel and double click Administrative tools. Then double click Computer Management.
On the left under the storage heading select Disk Management. Do you see the hard drive on the right? If not click Action on the menu and select refresh. If you do see the drive in on the right, that is the Western Digital Hard drive, then you may need to assign a driver letter to the Hard drive. Do this by selecting the drive, clicking Action then click All Tasks now click "Change drive letter and paths."
Another option is to try it in another computer and save the information on the drive to the hard drive of the another computer. Then format the Western Digital drive as NTFS if you can.
You may need to claim warranty support, as the drive may be faulty.
Posted on Jun 11, 2011
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