Question about Toshiba Satellite M45-S165 Notebook

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Black screen My sister-in-law downloaded anti-virus software to the laptop after that when you turn in on it does it thing acting like it's going to come on and the the screen goes black but you can still move the mouse and see the cursor. Anybody have any idea how to fix it? Or what's wrong with it? She didn't download it off the internet she said she bought it at walmart.

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Try starting your computer in Safe Mode. You do this by pressing the F8 key at the top of your keyboard as the computer is booting up.

Choose Safe Mode without Networking.

If that works, go into Control Panel >Programs & Features (or Add or Remove Programs in XP). Choose the new anti-virus software and Uninstall it.
Close out everything and reboot normally. If it comes up fine, you know you have an issue with the anti-virus. If not, there is most likely a hardware issue preventing it, a virus or a Windows issue.

Let me know what you find and we'll keep working on it.

Posted on Sep 24, 2009

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You need to start the computer on safe mode by starting the computer and at the same time clicking on F8 few times to stop it from starting window and go to safe mode....when you go to safe mode use the last known configuration and see if that get you back to your start up menu. if not see if you can start safe mode as admin and use recovery mode that take you back to the last known and good start up or uninstall the software that she installed...if nothing works see if you have the recovery CD that you made when you got the Toshiba, let me know if that work and please remember to rate my service so I am able to continue provide quality service and improve on it with your help. God bless

Posted on Sep 24, 2009

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Posted on Jan 02, 2017

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1 Answer

My acer travelmate 6292 suddenly hang and when i reboot it blank screen appeared


test all power and data leads that attach to your hard drive the leads from your

(motherboard to your hard drive) Sata make sure they have dust free secure connections and are not faulty or just replace them they could be faulty

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even something as small as a faulty fan lead can cause you problems a computer needs all of the power and data to travel through every working device and to


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make sure your graphics card is securely seated with no dust

then try it if it does not work
try in safe mode

you might need to get rid of the virus first
or try safe safe mode to download or run your antivirus software
or even safe with a system restore

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer


Windows Advanced Options Menu

Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot


Return to OS Choices MenuSelect safe mode with networking to download


http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus

anti virus and malware



http://windows.microsoft.com/en-US/windows/products/security-essentials

your operating system must be registered and activated


http://windows.microsoft.com/en-US/windows/products/security-essentials?WT.mc_id=MSCOM_EN_US_DLC_FAMILIES_131Z4ENUS21979

microsoft security essentials



http://100-downloads.com/download.php?p=615

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http://100-downloads.com/download.php?p=614

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you could download and run just the Anti malware program or any other you might need

after you have run the Anti malware program

hope this helps

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1 Answer

Black screen with only a curser


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer


Windows Advanced Options Menu

Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot


Return to OS Choices MenuSelect safe mode with networking to download


http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus

anti virus and malware



http://windows.microsoft.com/en-US/windows/products/security-essentials

your operating system must be registered and activated


http://windows.microsoft.com/en-US/windows/products/security-essentials?WT.mc_id=MSCOM_EN_US_DLC_FAMILIES_131Z4ENUS21979

microsoft security essentials



http://100-downloads.com/download.php?p=615

Anti-virus and anti-spyware solution Xp

http://100-downloads.com/download.php?p=614

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you could download and run just the Anti malware program or any other you might need

after you have run the Anti malware program you should do the safe mode option again and use the command prompt option


Use the up and down arrow keys to move the highlight to your choice.


select safe mode with command prompt then type in chkdsk/f/r which will scan for and and attempt repair of bad files and bad sectors on hard drive


you should have no input while chkdsk utility is in progress any input might further damage your computer



hope this helps

Aug 02, 2012 | Computers & Internet

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Lenovo g550 goes to black screen


You might have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
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You should be in pretty good shape if you run and install all of these programs...

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HP Touchsmart 310 PC all in one. The screen breifly displays the blue hp logo screen then acts like it is going to laod, then goes to a blank/black screen. It wont load, what is wrong and how can I fix...


You might have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

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Hi guys, i have an asus eee 1000 ha pc that has a system32 malware virus. iv'e tried to download anti virus programs, but it wont let me download anything. now when i try to turn the pc on, i get a...


When going into safemode try selecting safemode with networking. If possible go to malwarebytes.org and download their free software. If still unable to download it try using another pc and download the program to a flashdrive/thumbdrive. Once the program is installed you will be able to run it in safemode.This particular program catches just about everything in it's scans and is a great supplemental tool to your regular virus software. If more assistance is needed don't hesitate to ask.

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3 Answers

How to download an anti virus ?


Hi,

There are various anti-virus available on the web to download and secure your PC from threats.
You can choose any one of these to download and install.

My Sugesstion would be Avast & AVG, However you can browse through these links to find more information about the various options and choose one for yourself.

Avast Anti-virus

AVG Anti-virus

Norton

Avira

Thank you for contacting FixYa


*Please rate this solution with thumbs up and testimonials

Nov 19, 2010 | Computers & Internet

1 Answer

The screen keeps freezing.


ave you done a full virus scan with up-to-date anti-virus software?

If you don't have any anti-virus software and you use the Internet, you REALLY need to get some! My preferred anti-virus package is Norton Anti-Virus but, if you want a free copy in a hurry, download AVG Anti-Virus from www.grisoft.com - that's also e
xcellent
PLEASE ACCEPT IF SATISFY

Nov 14, 2010 | Toshiba Satellite A660DST2G02 Laptop

1 Answer

Evil anti-virus or virus?


Boot the laptop to safe mode and perform system restore to the earlier point. I am sure this will resolve your issue. I suggest you to do not download and install 2 anti virus software in one computer that will messup the computer as well. Thank you

tec rahul

Apr 08, 2010 | Computers & Internet

2 Answers

My daughter has a asus Eee pc note book laptop ,she has a virus that is blocking all off her attempts to download antivirus can u advice please


Download and run the free version of MalwareBytes' Anti-Malware. Let it do a complete scan, which may take a while, and correct any problems it finds. This is a very effective tool against many of the viruses.

Additional information, removal tools and many competent helpers can be found at BleepingComputer.com.

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1 Answer

Downloading


Hi kja2 ,

2 anti-virus software can not co-exist on a computer system ; therefore you did the correct thing by uninstalling the old anti-virus first . However , there are lots of anti-viruses which do not get deleted (uninstalled) by going to Start > control panel > Add/Remove program. These anti-virus have to be removed by special "uninstallers" . I do not know which Anti-virus you have on your system , therefore I will provide you with the link of most common anti-virus uninstallers :

Symantec: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
McAfee: http://ts.mcafeehelp.com/displayDoc.asp?docID=408302&categoryId=246&lastCategoryLog=1&HotT
Trend Micro: http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033129


once the antivirus is removed through the uninstaller , then try installaing the new anti-virus which was giving you "files corrupt" message ... it will then work fine.
Also , . I would like to suggest you a very good anti-virus which you can download free of cost from internet :

http://free.grisoft.com/ww.download?prd=afe

Goodluck :-)

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