Question about D-Link Dlink DI-514 Air Wireless 2.4 GHz Router (A0177337)

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I don't know how to hook up the dlink to the computer. Does it plug into the modem or directly into the computer?? I on my own...my son hooked it up before so I'm not sure how to do it. Can anyone guide me? Thanks

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There's a cable that comes from the modem that plugs into the WAN port on the dlink router. Then you connect one of the other ports(1,2,3, or 4) into the network card on your computer. The connection and network cable look like a phone cord/connection just bigger.

Posted on Sep 24, 2009

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I cant get wifi and internet on my computer at the same time


Hi. Let's hava look at what you are doing.

I'm guessing that you have a cable modem a dlink router with wifi and a computer, right?
If you connect the cable modem to the computer you have internet. You shouild also have wfi but the wifi will not give you internet because it is disconnected from the modem.
The Dlink has to be connected to the modem but it will also need to be configured. To *** that you will need help from your cable company.
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This might actually has nothing to do with the router itself, you may need to call your ISP (Internet Service Provider) and let them know you have a new router. They may have to configure it themselves because some modems are not plug-and-play (which means when you get a new router, the modem doesn't automatically recognize the new router.) So, your best bet right now is to call your ISP and they will walk you through it. I faced a similar issue and finally got through by simply calling my ISP, calling the router's manufacturer may do nothing, at least it didn't for me.
Try this: Unplug all internet cords, unplug all power cords. Wait about 30 seconds to 2 minutes. Connect your router to the modem with one internet line, into to the appropriate ports. Next, plug your modem into the power source, and let it run for approximately 4 minutes (or until all of the lights are on and it is ONLINE.) It varies per modem on when it is 100% online. Next, plug your router into the power source, and wait until it loads 100%. Then try plugging into one of your computers, not all, one, and preferably using Windows Operating systems because they detect internet more easily than Mac.
If all else fails, one more troubleshooting to do, and that is to plug your computer DIRECTLY from the modem to the computer via internet cord, bypassing the router. If you get internet from the modem, then it is supposed to work, the router could be the issue. If you are NOT getting the internet, then the modem is the issue.
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One thing to try is to hard reset the modem and the router. This will work on an unprotected router that won't connect most of the time.
This link is to the data sheet d-link gives for this router. ftp://ftp10.dlink.com/pdfs/products/DIR-655/DIR-655_ds.pdf
This one is to the software and instillation guides they provide. Select your country from the three. Then there is a link to a FAQ below the two download links that will help you find which of the two that you need.
http://www.dlink.com/products/default.aspx?pid=DIR-825&tab=3

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1 Answer

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Hi mark - please don't rate this til it's fixed. Hook it up the way you had it. i.e. modem>router>pc. Try it, probably won't work. Unplug the power on your modem and the router. After 60 seconds plug in your modem. When all the lights return to normal (except the activity light), plug in your router. Give it 20 seconds or so. Try it and let me know what happens. Thanks.

Jeff

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