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PUT NEW TONER IN AND MESSAGE STILL COMES UP TONER NOT SET INSERT NEW TONER

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The ink cartage not set all the way or the door not securely closed, or the unit not clean and has a dry ink inside...use bot ways to clean it the first by cleaning the heads by the software using the manual and the second by hand using a clean cloth or cotton swaps and clean good the inside housing...then run alignment...let me know if that work and please remember to rate my service so I am able to continue provide quality service and improve on it with your help. God bless

Posted on Sep 24, 2009

  • Norman Al-Anbar Sep 24, 2009

    The ink cartage not set all the way or the door not securely closed, or the unit not clean and has a dry ink inside...use bot ways to clean it the first by cleaning the heads by the software using the manual and the second by hand using a clean cloth or cotton swaps and clean good the inside housing...then run alignment...let me know if that work and please remember to rate my service so I am
    able to continue provide quality service and improve on it with your
    help. God bless

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To manually reset the counters, do the following:
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  • This time, press *, 0, 0.
  • Your toner counter is now reseted too.
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