Question about Bose Wave music system Multi-CD Changer 3-Disc

2 Answers

Multi cd bose player will not eject 4th cd.

The cd unit was not functioning. I unplugged and when it rebooted, it ejected the main cd, and then #1,#2 in the 3 unit multi cd player, but not the third. Is there a way to fix this?

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  • BoseAngry Dec 23, 2007

    Have Bose Wave Music Sys w/3CD changer...piece of junk! Cannot get CDs in changer to eject. Have done the setup several times. It is very important to follow the steps w/the plugs exactly as shown in dirs. But w/3CDs already in changer, I guess the setup is flawed. Help. I knew better than to buy another Bose product. Have sent this back to factory once already.

  • skiberg Mar 23, 2008

    My Bose Wave system with CD changer will not eject discs. The lights at each CD are not funcioning

  • Cuzzens May 12, 2008

    Bose multi cd player has problem ejecting and playing the number two and three cd,s not problem CRC IN Tennessee

  • daisya Jul 04, 2008

    I have the same problem.  I did experience problems with the CD Changer reading and ejecting CD's 2 and 3 but eventually I got the system to read and eject them. But CD #4 is still a problem. It continues to show disk error and will not eject the CD.  I took the changer to a Bose store.  They could not help and claimed that they had never heard of this problem.  Given that there are four posts on this site, I suspect the problem is broader than they admit to. It is really annoying as I want to get my CD out which is an original and not one that I created. I tried the 1 800 number as I am on warranty but they are off today.  I did try unplugging everything but no luck to date. This seems to be a hardware problem. 

  • jaydawg13 Nov 29, 2008

    what about CD player if in CAR - how get CD's out if will NOT eject ??

    thanks ,


  • grandma dee Jan 11, 2009

    each cd drive says disk error and will not eject the CD. Bose says I need to ship it to them to fix at a cost of $75 plus shipping. Any suggestions. I tried unplugging several times, nothing helps.



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OK, this problem is everywhere with the bose cd changer addon. Many people can still play a cd with the top one fine, but cannot get cds to eject and/or read in 3 disc changer. My friends mom had one and after finally hearing back from bose, they said send it in with $100 to get fixed. If you have to send in and you value your cds, you may want to open it up and get them out. Use this at your own risk, there are no warranty stickers I saw and there will be exposed voltage, shock hazards, etc.; so if any of this worries you, stop here. By proceeding, you are admitting that you are capable of minor repairs and therefore I'm not responsible for any damage or harm caused. OK, here it is:
Unplug everything. On the bottom of the cd changer unit are 4 screws (silver ones recessed about 3/4" or so, use phillips screwdriver) to remove. Turn unit upright again and lift cover slowly straight up. In the front of the unit is a ribbon cable you will want to disconnect that goes to the cd 2-4 lights. Take note which side the dark blue tab is on and gently pull out by dark blue tab, rocking side to side if needed) You can then pull cover all the way off and set aside. Plug power into back of cd changer (careful not to touch anything inside) and see if the cds want to eject now. If not let the initializing process finish and repeat. This time see if you can gently help the cd out. The problem may also be the spindle not lowering, you can look for this movement during the last step of init. process. Work your way fom the top tray down removing the cds gently, remember we open it up because they were valuable to us, don't destroy them now, and don't ever use anything that could possibly scratch either top or bottom of the cd, use edges instead. Start to replace cover making sure to reattach ribbon cable back into socket the same way it came out. do not force too hard or you may crease and break ribbon. Gently replace cover and grab both top and bottom to turn over. Replace 4 phillips screws making sure not to overtighten or cross-thread. Now you may return to bose or just find an independent repair shop in your area, they are usually quicker, more polite, usually cheaper, and best of all, local!

Posted on Oct 28, 2009

  • jajunk Oct 28, 2009

    forgot to mention 2 black screws on back of unit to remove cover!



I have unplugged and disconnected the two pieces of equipment and then set up again several times. Following the "picture" instructions sheet: plugged in the two connections between the units, and then plugged the electrical cord into the unit and then into the wall. Inserted the Bose disk provided, into the Music System unit (on top), it did it's thing and automatically ejected the cd. Still, the disk will not eject. the disks that are "stuck" --now in slots 2 and 4 (#3 actually popped out during one of my many attempts at hitting the "eject" button!--oh wow)--are possibly not allowing the system to setup properly-don't know. Have contacted (email)Bose and waiting for reply...I also will be eligible to retire at age 62 in two years, so which will happen first, reply or ...
Sign me dumbfounded by my own dumbness at having purchased another Bose system in one lifetime.

Posted on Dec 26, 2007


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