Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
When I try to access a file on my WD MYBOOK it freezes up my computer, specifically Windows Explorer. I tried Gyula Navigator but it just freezes it as well. I did get one error message stating a I/O problem.
I/O problems generally indicate hardware problems in your computer, the USB circuitry of the drive enclosure or the circuitry of the drive insode the enclosure.
First try the drive on a different computer, if it works the problem is in your PC, if it fails, take the drive to your local PC shop and ask the techs to move you hard drive into a new enclosure and test it, if it works the problem is in your enclosure, buy the one they tested it in and you're good to go again. If neither works the issue is in the actual hard drive and you will need the help of a pro to get your data back, if this is the case reply with your location(Country, State and City) and I will refer you to an appropriate facility to help you get your files back.
Hope this helps FixYa,
Posted on Sep 24, 2009
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Posted on Jan 02, 2017
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