Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

The zen v plus has frozen up. I pushed the reset button and now when it trys to reload it freezes while doing that. In this situation is won't take a charge. what can I do?

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Plug it to your computer. backup all files that you want to keep. Download a firmware for the player from the manufacture. Do a firmware update. That should fix the error.

Posted on Sep 24, 2009

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1 Answer

Reloading firmware on creative zen


Do you mean you want to update the firmware? Or your player is frozen?
If frozen, there's a hole in the left side of the device, the restart button is in there, find something thin enough and push it.
To update your firmware, go to www.creative.com and download the latest firmware installer, dock your zen with your PC and run the installer, following it's instructions as you go.

Feb 07, 2010 | Creative Labs Zen V MP3 Player

1 Answer

Hi my zen v plus has frozen


..have you tried to unplug the zen and reset it????

Mar 31, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v problems-frozen


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Aug 25, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My Zen Freaking Froze Up!!!


Reset button to left - use a paperclip. If its a 4gB it might be faulty.

Apr 27, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Freezing


Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option


This is from Creative's website:
Zen V Plus and Zen V
  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM

Forum Administrator
Creative Labs

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Jan 06, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus frozen screen on no buttons working


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try
How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Dec 20, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Frozen mp3


What model is this? I was going to suggest a hard reset or reformat if it is continually locking. Simply resetting it isn't stopping whatever is making it freeze up to go away, so it's time for more drastic measures. Hopefully you can still save your music and connect it to your PC before you have to wipe it out.

Here is a link to a similiar situation with a Zen that might help from our very own fixya archives.

Hopefully something there will help.

http://www.fixya.com/support/t103747-frozen_mp3_player

Dec 12, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

FROZEN songs


reload the latest firmware from · http://us.creative.com/support/downloads/

Nov 12, 2007 | Creative Labs ZEN V Plus MP3 Player

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