Question about Creative Labs Zen V MP3 Player

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My zen has locked up, how can fix without resetting?

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If you push the reset button without holding it down for a long time it should reset your device and not damage or lose any music or settings try this

Posted on Sep 24, 2009

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Push the reset button on the back of the player. this will not delete anything. it has the same effect as f you were restarting your computer

Posted on Sep 24, 2009

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Creative zen model no DVP-HD0003 has hanged, unable to switch it off. pls give me a solution or give me the address of creative zen service center in chennai or bangalore.


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My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
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If the slider is physically broken it should be able to be fixed.

If “broken” means the slider is frozen, the unit may just need to be reset.

To reset your Zen, gently press a pen head, pin, paper clip, etc into the hole under the power button for 20 seconds. This should reset the unit.

Thank you,
Agent Matt
Go Ahead. Use Us.

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