Question about Belkin F5D7230-4 Kit (F5D7230V4SNPDQ)
Finally got dsl connection working (had cable without problem) for computer wired direct to router. Wireless computers show strong wireless network connection, but do not have internet connection. Any help?
I assume this message indicates that wired connectiions to the router are successfully accessing the internet -- is that true?
Wireless are not accessing the internet, but appear to be connected to the router - is that true.
Do you know how to run PING? IF so ping the router from the wired and wireless and see if it works? IF it works wired and not wireless we have a wireless issue. IF it works from both we probably have a IP issue diagnosis follows this.
Do you know how to run IPCONFIG /ALL -- If so run it on the wired machine and the wireless machines -- gather the IP Address, Subnet Mask, Gateway, and DNS addresses from each machine. Any machine lacking DNS addresses or with invalid DNS addresses can not access the internet sites by name like www.google.com. If the gateway address is incorrect a machine cannot access the internet.
If you do not understand any of the above please ask by adding a comment to this message and I will attempt to provide detailed instructions.
Please provide the operating system of your computers to assist in providing directions.
Posted on Dec 15, 2007
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