Question about Cell Phones

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Error: P-1 When I try to check my picture mail from my phone I get a error: P-1 an unspecified error occurred. and am unable to open my inbox how do I fix it?

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  • Nikki229 Feb 05, 2008

    I have 3 or 4 files on my phone in the picture mail that I am unable to open. When I click on them its says "Error:P1 An unspecified error occurred." I can not delete these files, because when I click on them it freezes my phone. Does anyone have a solution for this problem??



2 Answers

I had this problem on a Fusic (LX-550). The error occurs because a picture mail is corrupted that you're currently trying to preview (inbox). The Fusic inbox shows 3 pic mails at a time. If one of the three is bad, you'll get that error. If the bad pic mail is the most recent in the inbox, then send 3 pic mails to yourself to bump the bad one to number 4. This should allow you to get to your inbox without the error, although you still have to avoid the bad pic mail page(move up in the inbox to see you're oldest mail). Sending pic mails to yourself one at a time is one method of narrowing down the bad pic mail. The permanent fix is to install bitpim, edit->detect phone, view->view file system, navigate to /EPM/MediaStore/MessageStore and delete the offending pic mail. The file name with the highest number is probably most recent. Right click on the file and perform a hex dump to read the message time stamp. Do a backup first and view the hexdump to verify you're deleting a pic mail file. Good luck!


Posted on Feb 26, 2008

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In nokia n72 some file are not open, im trying to delete show unable to delete,
Plz help me to solve this problem

Posted on Aug 27, 2008


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