Hi,
Part of the problem might be that you don't have the correct program installed on your computer to open the attachments. Here is an example. If you do a document in Microsoft Word and then send it to me. If I don't have Microsoft Word installed on my computer then I won't be able to open it. Check with the people that send you the attachments and ask them what program they use to open or produce them. If you don't have them installed then that is your problem. Best wishes....hope this helps.
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