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WebCam Working but terrible image

My webcam is displaying an image, but it is as if one were looking through the eyes of a legally blind person. if it is pointed anywhere near light, there is just a white ball of light, and if covered, the image turns black. it is an older cam, a 3com HomeConnect, and i've just recently connected it to my new comp, installed the drivers and tried to use it after about 2 years of non-use. could the thing just be busted inside? Thank you so much for your time and consideration of this problem.

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Try a new driver first ?Ge Easycam Driver

Posted on Jan 27, 2008


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Cristal eye 5420 y 5687

Is the webcam driver installed in the Device Manager under Imaging Device? Click Start/Control Panel then look for System or System and Performance. Open it and look for the Device Manager. It might be under hardware depending on your operating system. Once you have the Device Manager open look for Imaging Device. If you see it click the + sign next to Imaging Device to expand it to see the webcam. Make sure it says it is working properly.

If you don't see it under Imaging Device then you need to go to the manufacturers website and download the webcam drivers.

Get online and got to In the google search box type: "Acer Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operating system when requested. Download and install the Webcam drivers.

Maybe it is installed but you don't know how to start the webcam. There are not buttons or switches to make it start. It is driven by the application software program.

You have to open the webcam software to activate or start the webcam. There is no button to push or switch to turn on. The webcam software is somewhere in the program list. Click Start/Programs then search for any reference to webcam or camera. Sometimes the webcam might be inside one of the manufacturers folders in the program list so search the folders for it. Some manufacturers have something like Entertainment Experience that will open and show all the entertainment devices such as the dvd drive, webcam, media player, etc. if you see it click it to launch it then click on the webcam or camera icon.

Try using ManyCam

You can always download Manycam and install it. Go to and in the search box type: "" (without the quotes). Click on the link to go to the site. When the site opens look down on the left and you will see a gray area that says Find Software. Type "Manycam" (without the quotes) in the white search area then hit the search mirror. When it brings back your results look for the one that says ManyCam Virtual Webcam. Down load it and install it. Make sure you remove the check box on any junky programs it would like to install. You only want to install ManyCam, no additions whatsoever during the install. ManyCam is totally FREE and easy to use, and you will always know where your webcam software is.

May 03, 2012 | Computers & Internet

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My laptop sony vaio vgnfw21e with built in camera motion i can capture image using webcam

download the necessary webcam drivers from the vaio download centre. install the software manycam to capture and store images.use this link to download many cam

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My acer crystal webcam is not working

Right click My Computer and select Properties. Click on the Hardware tab, then click on Device Manager. Expand out the Imaging devices. If Acer Crystal Eye webcam is not listed, proceed to Acer's website to download the drivers for the webcam specific to your Acer's make/model.

If Acer Crystal Eye webcam is listed, double click on the Acer Crystal Eye webcam listing. This opens a properties box. Check that the Device usage is set to "Use this device (enable)." Select the Driver tab to check on the driver's status. Choose to update the driver. This might fix it. If not, return to the General tab and click the Troubleshoot button.

Aug 27, 2010 | Computers & Internet

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Aspire crystal eye web cam image mirrored, how to reverse the problem. aspire 5740

Hi, there should be a software for your webcam on that computer to use the webcam and from there you can look and go to the webcam settings and change the output image that it would show everytime you use your webcam. Hope this help

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Acer Aspire one "The Acer Crystal Eye webcam has not found!"

Go to Device Manager and open up Universal Serial Bus controllers and you should see USB Unknown Device. Right click on the USB Unknown Device and click on Uninstall. Shut down the Aspire One PC. Unplug the power adapter to the PC. Remove the battery at the back of the PC. Wait 1 minute.

Put back the battery. Plug the power adapter. Turn ON the Acer Aspire One pc. It should automatically detect the Acer Webcam and it will be listed in the Imaging Devices at the Device Manager. :) yay

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I believe if you go to this site it will help you with new drivers...

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Do you know for sure your webcam is working? Have a look at this webcam problem fixing article.

At least check:
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- your webcam settings in the chat program


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If you go to your start menu, look for a programme called 'acer crystal eye webcam' and that will bring up your webcam programme.
It is not in the folder 'Acer crystal eye webcam' though, just 'Crystal eye webcam'.

start \ all programmes \ Crystal Eye Webcam \ Crystal Eye Webcam.

If this proves fruitless, type webcam into the search option at the bottom of your start menu and look for the crystal eye webcam.

If these do not work, then look in your control panel to make sure it is installed. If not, contact company, they have a good customer service standard (from my experience)

Aug 26, 2008 | Acer Aspire 5720-6661 Notebook PC

2 Answers

Acer laptop Crystal Eye webcam

The clearest connection for webcam is not Yahoo, it's Windows live messanger--I'd definitely give it a try. you can get your Acer webcam (which actually is a logitech) working in two ways: bizarrely, sometimes you need to move all your photos to a new folder, leaving the original empty. if that doesn't work, try reinstalling the original webcam sofware as follows: actually, first go to control panel, then check out device manager to see if you have any nasty big checks. If imaging devices has a big check, try reinstalling the driver there. If that doesn't fixya, click on Start, then Acer Empowering Technology, then Acer E-Recovery, and choose Restore Apps and Drivers at the bottom of Restore tab. It will extract; then click Install for Vista or (XP) on the left - click Drivers - Camera or CCD - on the right side of the screen for your model which you saw in device manager. you and your friends should set up Live Messanger per their directions--much clearere images, as i said. Please let me know if that doesnt do the trick.

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8 Answers

Acer 4620Z Crystal Eye Webcam Not Found.

Download the latest driver for the crystal eye webcam from the acer site, install the driver (will not work yet) then go to device manager and image devices, right click and scan for new hardware devices and then widnows vista will pop up saying installing the cam. Thats it. Worked for me.

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