I was having a problem with my Outlook Express and I tried to restore my system to an earlier date. The computer screen went blank but the tower was still on. I turned it off and turned it back on and now my screen comes up with the emachine logo and then goes black.

Outlook is the default email program.have you tried to configure your emails to go through outlook?you can clear all emails accounts in outlook if you have no need to use outlook to prevent the pop up screen from annoying you.i assume you do have system restore running ...in which case choose a restore date from an earlier time than when the problem started and it should successfully restore settings to work around the issue.acer systems have their own restore capability which you must be careful not to activate or you will lose all your personal files as everything reverts back to factory install.i don't know which operating system you are on so any further advice is limited.

Which email program hotmail ,outlook express , yahoo , gmail ...or are these email attachments or just email
Have you tried right clicking select open ?
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.
Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System.
Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.

try logging in safe mode first upon turning system on tap on F8 then select safe mode, once logged in safe mode to a system restore to the date before this issue happend if system restore gives an error it failes tr going back to system restore in safe mode the do a disc defragmentation click start, accessories, system tools, system restore then select restore my computer to an earlier time then select the date when everything was working fine

Hi ,

Here are the steps that you can follow to resolve the issue .

Turn the computer off completely ,disconnect any external devices connected to the computer along with the cable for the internet .Then press and hold the power button on the front panel of the computer tower and then hold it for atleast 30 seconds.Turn the computer on and check what happens.

Turn the computer off and then as soon as you turn the computer on tap the f8 key repeatedly until you get a black screen that says advance boot menu options ,select the option that says safe mode and hit the enter key .Select the operating system if you have xp or else you need to wait for the page wherein you can put in the password.If it is sucesful then it will take you to the desktop so you need to restore the computer to an earlier time when the computer was working fine.Click on start?all programs ?accessories?system tools and then system restore .(in case of vista simply type system restore in the search bar and hit enter). Once the resotre page opens up select restore my computer to an earlier time and click next.You will get a calander whic has different dates so select a date when you think that the computer was working fine.The date that you select should be in bold.Click on nest next to exit from the wizard and then the computer will restore and then will restart which wil take you to the normal mode.If the restore is succesful then it will take you to the desktop .

If safe mode does not work try with last known good configuration which takes the computer to the date when the computer was working fine.If non of the options work then you can go to the recovery page to do this instead of the f8 key tap the f11 key until you get the system recovery page then click on next to get to a page that says advance option ,need to click on that and then select system restore .This is for xp in vista its the same key (f11) but you get a recovery manager page then you will have to select advance option then system restore .

If these options does not work then recovery needs to be done wherein the computer needs to be formated.

All the best....

Restore your pc to a previous date. One before you started the update. Click start, click accessories, choose system tools, click restore, choose restore my computer to an earlier time, click next, choose date earlier than update, click next. pc will return to status of that date and should be good to go. Restore will run on it's own, be patient, don't panic. Good luck.

I think your using outlook Express...... then the mails will be in the defult location document and setting > you Profile( ur loginname) folder >local setting > application data > microsoft > Express folder check there

if you r using Ms Outlook then ........ you will find allyour mails in this location for sure document and setting > you Profile( ur loginname) folder >local setting > application data > microsoft > Ms outlook

First download and reinstall Internet Explorer, that has Outlook Express built in. See Internet Explorer: Get It Now.

If that does not work, do system restore to a date before you started having the problem. See System Restore on Windows XP.

Hi,

Have you installed any application/program prior to the blue screen? Most blue screen causes your system not to boot to your operating system anymore. It is possible that your hard drive is crashed due to a virus infections or spywares. Incompatibility and corrupted system registry may affect your system to have blue screen as well.

You may try the following steps below.

1. Restart your computer. After you pressed the power button to restart. Keep on tapping F8 key on the keyboard on and off.

2. Boot advanced option will show up on the screen. You may boot your computer to the following option.

a. Last known good configuration
b. Safe mode with Networking.

If Safe mode w/networking works, restore your computer to an earlier using the system restore features.

Keep me posted.

Regards,

jeff

first of all try to start your laptop in safemode
1 start laptop
2 continously press F8 key
3 when you see menyu select "start windows in safe mode"

if your computer starts with same mode and you see the desktop
then you just have to restore your xp with earlier system restore check point
and if you dont see desktop in safe mode also then you must have to install win xp again

steps for restore windows xp
1 start
2 programs
3 accassories
4 system tools
5 system restore
6 chose restore system to earlier time
then select any earlier date in calender at which computer is working properly
and click restore
it restores your xp and restart your pc and your problem will be solved

if still having problem then you must reinstall windows xp

Try System reotore to an earlier date than it dissappeared.
Start / Programs / Accessories / System tools / System Restore / Then choose a date. It might bring it back....