Question about Kenmore Oasis HE 27082 Top Load Washer

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DU error code

I have a kenmore elite oasis washer. It stoppedin the middle of a cycle and is showing the letters "du." Does anyone know what this means and how to fix it? I've already tried unplugging it. WE just got this thing repaired with a whole new control panel and motor. We were without it for 2 weeks! I would love some advice!

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  • lizdonn7 Dec 19, 2007

    thank you for your response!

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  • 878 Answers

Liz, DU could mean a couple of things. Something is preventing the lock bolt from retracting or the motor control cannot determine if the door lock is in a unlocked state. With the lid closed put it in a manual test mode by pressing any key except for power, start and stop. With all indicator lights off, press and hold for 3 seconds, release for 3 seconds, press and hold for 3 seconds, release for 3 seconds, press and hold for 3 seconds. If done correctly 88 should appear. While this 88 apears press the same key again within 5 seconds. You are now in the manual test mode. Now go over and press the second rinse or extra rinse key. This key will toggle between lock and unlock. See if the lock assy. is working. To exit the test, just unplug the washer for 60 seconds. If you don't have any luck with the test, you will have to do a bunch of tests on the lock mechanism to determine if in fact that is the problem. If it's under warranty, I would have the service company get into that. Catriver

Posted on Dec 16, 2007

  • Ron Marek
    Ron Marek Dec 19, 2007

    Man, sometimes I just don't know why I waste my time with some of these folks,

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DU code for kennmore elite washer


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Du error code


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Door unlock failure
Excessive force on door lid is preventing lock bolt from
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Wash media buildup is preventing lock bolt from retracting.
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https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/409753510a90c8be852571e90073421b/$FILE/8178583.pdf

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