Question about HP Photosmart 2610 All-In-One InkJet Printer

1 Answer

Printer cartridges/bezel cover for memory card slots

Inserted new ink cartidges. Error button flashes saying cartridges not inserted or inserted properly. We took them and cleaned them and have reinserted cartridges several times. Still says no cartridge present.Cover for memory cards came off printer, These cartrdges are new and put them in the proper location

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  • 79 Answers

Hi,
As per the information provided , u can try to reset the machine by following the undermentioned steps and the link below would also provide some good troubleshooting steps on differnet issues with this printer that will help u maintain the unit in proper manner .

1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .
Note - you can also try the Ok n cancel key combination in place of # and 6 .


LINK >>>

https://astro2w18a.cce.hp.com/webclient/Document?docname=c00227106&lc=en&cc=us#N10532

Thanks

Posted on May 30, 2008

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