Question about Microsoft Outlook Express

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In the Tools list 'accounts' is missing so I cannot manage my email accounts. How can I reinstate this. Thanks

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  • arthurbrown Sep 24, 2009

    Hi Bill,

    I looked in the registry and the 'no modify accounts' key is already set to '0'

    Are you able to give me any further advice?

    I was advised to reinstall 'Outlook Express 6' by my Internet Provider, but Microsoft do not provide support anymore, and I do not have Outlook on disc as it was pre-installed (version 5, I think - it has since been updated to 6)

    In the registry under Outlook Express\5.0\RequiredSettings\Mail\Accounts checked - it has a string of eight zeros

    Is that relevant?



  • arthurbrown Sep 29, 2009

    I have found the solution to the no 'accounts' in the tools drop down box.

    In my case simply deleting the 'No Modify Accts' line in the registry which already had the correct value '0', brought the accounts entry back into the tools drop down box.

    The above can be found under:-

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express

  • arthurbrown Sep 29, 2009

    Thanks for your input but the solution I found was to simply delete the 'No Modify Accts' line in the registry which already had the correct value of '0'.


  • arthurbrown Sep 29, 2009

    Thanks for your input. I dont know whether you got my previous comment, but the value in the registry was already '0'. I have since found that by deleting the 'No Modify Accts' line in the registry and rebooting has brought 'accounts' back into the Tools drop down box.

  • arthurbrown Sep 29, 2009

    Thanks for your comments. I have resolved the problem by deleting the 'No Modify Accts' entry in the registry. No need for me to uninstall anything!




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Please uninstall Officer software and reinstall it.

That is the easiest way. You will not loose any document or any programme.

Good luck.

Posted on Sep 29, 2009

  • Onifade Adewunmi
    Onifade Adewunmi Sep 29, 2009


    I meant to say you should uninstall Microsoft Office Software and reinstall in to restore Outlook to its original state.


  • Onifade Adewunmi
    Onifade Adewunmi Sep 29, 2009


    good to hear from you then.

    take care buddy.


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Arthur,This is surprising. Accounts is an essential option in OutLook EXpress but these surprises have to be dealt with. Go to Control Panel->Add/Remove progs The window that opens will have two panes. Inthe left pane there is an option Add/Remove Windows Components. When you select this a dialogue box will open which will have OutLook Exp as one of the options. Remove the tick there and close the box. Windows will Remove the (defective) Exp. Reboot. Do the same thing and this time select this option and put a tick in the EXP box. Close and Windows will reinstall Exp again. Happy emailing.

Posted on Sep 24, 2009

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In the "No modify accounts" key in the registry:


(type "regedit" in the in the run prompt in the start menu).

Make sure this is set to "0." If it is set to 1, this prevents you from editing accounts.

Hope this helps,

Posted on Sep 23, 2009

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