Question about Microsoft Computers & Internet

1 Answer

We have a anti virus trojan downloaded on my home computer. Can we do a system restore? Running Windows XP Home edition. What can we do if this fails?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 144 Answers

You don't have an 'anti-virus trojan'. you have a trojan that potentially attacks your anti-virus software ;)

a system restore does not remove files, it only reverts windows to previously installed settings.

you really want to get a program to scan for and delete/purge/quarantine dodgy files.

i really do recommend Spybot S&D (search and destroy) for finding these pests, you can get it from:

www.safer-networking.org/

it also helps prevent you getting infected in future. much better than antivirus software. this Anti-Spyware software actually does the job ;)

Posted on Sep 23, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a trojan that I can not get off my computer.


You can restore Windows XP to an earlier date, and that will restore your computer. That's the easiest way. You can get a free scan from MicroTrend at this site: http://housecall.trendmicro.com/. It will scan and quarantine viruses and trojans on your computer for free. I, personally, would try the restore option first. Go to "Help and Support", then pick Backup and Restore", then pick "Restore" and find a date before you started having problems. You won't lose any data or pics, etc.

Apr 19, 2010 | Microsoft Windows XP Home Edition

1 Answer

Computer will not let me look at firewall, anti-virus will not work ,outlook keeps going ''not responding'', can't restore to an earlier point


I Think Your Computer Was Just Suffering From Trojan Virus
You Have TO Scan Your Computer With A Good Anti Virus Like AVG!!
Then Your Computer Become Safe!!

Feb 05, 2010 | Microsoft Windows XP Home Edition

1 Answer

I cannot install any application because of virus


Disable system restore

Delete system restore points

Download anti virus and anti spyware applications such as AVG, a squared, spybot search and destroy.

Install them if possible, if not install them in safe mode ( how to get into safe mode ) but making sure to go into safe mode with networking so that you are able to download the anti virus definition updates as well as the anti spyware definition updates and then run scans ( only one at a time ) and that should allow you to remove the viruses / spyware / malwares that are installed on your computer.

Once done I would also advise running an online anti virus scanner such as trend micro ( free website to run anti virus scanner )

If you get stuck post back and let me know.



Apr 11, 2009 | Dell Microsoft Windows XP Home Edition

1 Answer

IExplorer.exe -virus taking all my cpu power


You will probably have to go to the store and pick up an anti virus program such as Norton or McAfee.

Unless you can download one.

Jul 15, 2008 | Microsoft Windows XP Home Edition

1 Answer

Antivivirus for windows xp


If u need an antivirus to protect ur pc... u just use avast4.X Home edition.Itz very good against trojans, worms etc... facilities like resident protection...and wont affect the system speed...

FREE avast! antivirus 4.x Home Edition, anti-spyware & anti-rootkit for Windowshttp://www.download.com/3000-2239_4-10852750.html

if u need norton .. go to www.download.com

http://www.download.com/3120-20_4-0.html?hhTest=1&qt=norton

Thanks & Regards
Shalu Prasanth V.S


Jul 11, 2008 | Computers & Internet

2 Answers

Spyware applications found in my computer


Hi,

I can help you fix it.Would you like a remote access to ur PC.

Waiting for ur reply

Apr 25, 2008 | Microsoft Windows XP Home Edition

1 Answer

Trojan virus


Hi,
download anti-virus software ( AVG Free or Similar )
I can also recommend Bullguard ( 60 Day Free Trial )
run the software, to detect the virus, then remove it.
if you are not sucessful, replace the hard-drive and re-install windows.
Mike @ Compurepair.

Feb 22, 2008 | Microsoft Windows XP Home Edition

Not finding what you are looking for?

Open Questions:

0 Answers

What is Microsoft office applications? Microsoft office is a set of interrelated desktop applications, servers, and services, collectively referred to as an office suite, for Microsoft Word: a word processor included in Microsoft Office and some editions of the now-discontinued Microsoft Works Microsoft Windows and macOS operating systems. Microsoft Excel: a spreadsheet. Microsoft released the first version of Excel for the Mac OS in 1985, and the first Windows version (numbered 2.05 to line up with the Mac) in November 1987. Microsoft PowerPoint: a presentation program used to create slideshows composed of text, graphics, and other objects, which can be displayed on-screen and shown by the presenter or printed out on slides. Microsoft Access: a database management system for Windows that combines the relational Microsoft Jet Database Engine with a graphical user interface and software development tools. Microsoft Access stores data in its own format based on the Access Jet Database Engine. Microsoft Outlook: a personal information manager that replaces Windows starting in Office 97, it includes an e-mail client, calendar, task manager and address book. Microsoft OneNote: a notetaking program that gathers handwritten or typed notes, drawings, and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network. Microsoft Publisher: a desktop publishing app for Windows mostly used for designing brochures, labels, calendars, greeting cards, business cards, newsletters, website, and postcards. Microsoft Project: a project management app for Windows to keep track of events and to create network charts and Gantt charts, not bundled in any Office suite. Microsoft Visio: a diagram and flowcharting app for Windows not bundled in any Office suite

Dec 28, 2017 | Microsoft Computers & Internet

Computers & Internet Logo

Related Topics:

80 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2905 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...