Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune 30gb 1st. installation problem.

I'm using the original cd software, check for updates, then connect the zune but after my pc recognizes it appears this message..."there is a problem during installation of the device..........thr spscified service does not exists as an installed service.

Thanks for your help........Milton.

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  • Anonymous Dec 25, 2007

    it says this software is not supported by zune and my music wont sync into the zune

  • CuteyDeb Dec 27, 2007

    I have the problem with Vista telling me that the drivers were not installed correctly and it does not recognize my Zune. Help

    Deb

  • TehReezy Mar 31, 2008

    I totally have the same issues with vista - what can i do??

  • sabresfan111 Apr 30, 2008

    Hi. I am having problems using my 1st generation zune with vista. I got the new zune software on my computer and everything. But when in plug in my zune a message pops up at the bottom of my screen the says it is installing the zune device drivers. But it fails everytime. Does anyone know how to fix this problem??? So i can use my zune 30gb with vista!!!!!

  • btplus5 May 22, 2008

    i have the exact same problem. i have uninstalled the program and reinstalled it to no avail about 10 times. if the software is installed why does the hardware wizard tell me that the specific service does not exist as an installed service????????

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Lost cd need drivers

Posted on Dec 29, 2007

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Drivers

Posted on Nov 02, 2008

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?f you face the same problem, dissassemble the player and reconnect the battery, it worked with my case)

Posted on Dec 20, 2010

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1 Answer

How do I restore my devices firmware for my zune 30gb


How to restore your Zune device software:------------
When you restore your Zune device software, the startup partition and the data partition are removed and rebuilt. In addition to removing the Zune device software, this process also erases all audio, videos, podcasts, and pictures that are stored on the Zune device.
Warning To restore the Zune device software, you must have a Windows-based computer that has an Internet connection. That computer must have the Zune software installed. And you must be able to connect the Zune device to a USB port on that computer by using a Zune Sync Cable. Do not perform the following steps if you do not have any one or more of these things immediately available.

After you start to restore the Zune device software, you cannot again use the device until you complete all the steps. You will not receive any confirmation or warning on the Zune device after you start the following procedure.

To restore the Zune device software, follow these steps:
1. Set the Hold Switch to unlocked.
2. Press and hold the Back button at the same time as you press and hold the top of the Zune Pad. When the Zune device begins to power up, release the buttons.
3. Immediately after you release the buttons in step 2, press and hold the following special button combination, depending on your Zune model:• If you have the 4GB Zune, the 8GB Zune, or the 80GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune Pad and the Play/Pause button. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.
• If you have the 30GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.

Note "Clearing contents. Please wait" appears, followed by “Connect Zune to your PC."

4. After “Connect Zune to your PC” appears, connect the Zune device to the computer that has the current Zune software installed, and then update the device to the current Zune device software.
----------- Click this link directly for more troubleshooting:-- http://support.microsoft.com/kb/944909 -------- If error problem while restoring then click this link below:-- http://support.microsoft.com/kb/945278 ---------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

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Zune won't sync and now some songs will not play all they way through


Go for software update from the zune website it will help you.

Also ensure that the settings are not changed .



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If you have not erased the MP3 files on the Zune, you should still have them on the Zune and can play these MP3 music files.
When you plug your Zune into the computer can you see the MP3 files on the Zune as an external drive on the computer?
If so you can copy the MP3 files back into your computer.

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Wipe the device. Update the firmware. Then re-add all your media (music) and try again.

If the problem persists you will need to contact Microsoft (Zune) about the problem because then you are dealing with a hardware issue and not a software issue. Hardware issues can only be fixed by professionals and support from Zune.

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you must have the latest Zune driver downloaded and installed for the pc to recognize the zune.

Mar 11, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Hi I can help you this is how. BUY A 4G ZUNE!!!!! cause your 30g zune is broken or something, or reset everything and instal it again

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The Zune software that came with it or is downloaded from Zune.com

Sep 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

30gb zune install


Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Apr 21, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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