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Trying to install a clean version of vista on an acer aspire 5515 i boot from install disk then the screen say loading microsoft components ( or something) then it goes to the screen that says microsoft along the bottom and a bar beneath the letters thats impliess it is loading and thats it cant get any further. the whole reaon i want to put a clean version on is because i installed a sprint wireless card then restarted vista loads but the mouse and keyboard are froze. can you help

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  • knemeth7479 Sep 23, 2009

    ok thanks will do one more question i know acers usually have an alt f10 option for acer d2d recovery when i try to access this a command propt pops up as if d2d is not there is there any way i can recovery that option, as well what are your suggestions on trying to get the mouse and key board to function on the currently installed operating system

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Okay if you have a stuck loading bar you might have a dirty disk or a bad cd/dvdrom Ether way there is something wrong here with the cd/dvd rom drive at this point or you got a dirty spot on the disk.

1. check and clean disk if there is dirt or scratches on it.
2. Check drive for integrity by running the acer diagnostics program from www.acer.com

There are only a few things to check otherwise I would bring this in for service if the above does not work there may also be problems with the hard disk itself but i cannot tell over email so I am giving you the following advice above.

Please do Accept and Rate the advice given you Thanks

Posted on Sep 23, 2009

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