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Philips 60PW9363 Convergence problem?? HELP!!!!!!!

I have a Philips 60 inch rear projection tv. (Model no. 60pw936317f) I'm not sure what the problem is but, the lamps work fine, the colors, the adjustment knobs for the convergence and focus seem to work but, I do not have a ''Moving'' picture or any type of display on the tv.

Sound works great, with the dvd, (that's all I could try so far) seems like it wants to work. Just no moving, active, picture. I've tried to change/switch the av's and tried to change the channels and have pressed menu/setup/etc but theres' no menu on the screen itself.....

I have not yet tried to hook up a coax cable because it does not reach out to my garage....

Could this be a prob with a fuse? I have tried to read those darn ''Service Manuals'' and well it's like a foreign language to me!

If anyone knows what the probably could POSSIBLY be please e-mail or something!

Thanks SO SO MUCH!!!!

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6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 4402 Answers

SOURCE: Projection TV Convergence

they have inherent problems with the glycol oil used to cool the tube leaking past the bladders & onto the boards.... & it's conductive :p

Posted on Dec 11, 2007

  • 9 Answers

SOURCE: no color adjustment


*Note: This procedure is required for all of the following geometry and
convergence adjustments.*

*Using the remote transmitter, enter the following seven-button sequence to
activate the convergence mode.*

* 06 - 25 - 97 - Menu (M)*

*The "Opening Menu" will appear offering choices:*

* *

* *

*Channel 3*

*Use Channel up/down to*

*Select a Channel with Video*

* *

* Remote control key functions:*

* Use arrow up/down and left/right: Adjust Convergence*

* M: Advance "cross" location*

* Up, Down, Left, Right*

* 3: Exit Convergence*

* Status: Abort/Cancel Changes*

* M: Begin Convergence*

* *

* *

*Note: video information must be present to correctly adjust the
convergence. A signal source is required to lock the vertical and
horizontal sync. After entering the "convergence service mode" verify the
presence of a video source by confirming the presence of active audio (use
the volume up function on the remote). Use the channel up and down function
on the remote to select the desired tuning source.*

* *

* *

*Select item "M" from the first menu, the "Convergence Menu" will appear
featuring 5 possible selections.*

* *

* Channel 3*

* Convergence:*

* *

*1. green geometry*

*2. red To green Convergence*

*3. blue To green Convergence*

*4. green To red Convergence*

*5. green To blue Convergence*

* Status: Abort/Cancel Changes*

* *

* *


* *

*1. Enter the "convergence service mode" as described above in the
"convergence service mode procedure".*

*2. Select the desired color requiring adjustment. Note: Do not
select Green Geometry (1). This procedure is described under "Major
Convergence/Geometry Alignment. If Green Geometry is altered during this
procedure a "Major Convergence/Geometry Alignment" maybe required. *

*3. Cover the Output Lens of the single color presently NOT being
adjusted. Example: If you select Green to Red Convergence (4) cover the Blue
Output Lens.*

*4. The highlighted adjustment Icon (Cross) should be illuminated on
the middle left side of the screen. Make the necessary Convergence
Adjustments using the following Remote Keys:*

* *

*· Use the Arrow Up ( ) to adjust the selected color up.*

* *

*· Use the Arrow Down Key ( ) to adjust the selected color down.*

* *

*· Use the Arrow Right Key (-) to adjust the selected color to the

* *

*· Use the Arrow Left Key (+) to adjust the selected color to the

* *

*5. Move to the next location to be converged. It is not required
that the full Convergence Sequence be followed while performing the
"Convergence Touch Up Alignment Procedure". The following alternate Remote
Keys allow for positioning of the Icon to the desired adjustment location:*

* *

*· Key 2 on the Remote Transmitter will position the Adjustment
Icon upward on the screen.*

* *

*· Key 8 on the Remote Transmitter will position the Adjustment
Icon downward on the screen. *

* *

*· Key 4 on the Remote Transmitter will move the Adjustment Icon
to the Left.*

* *

*· Key 6 on the Remote Transmitter will move the Adjustment Icon
to the Right.*

* *

*6. Return to the "Convergence Service Menu" by selecting Key number
3 on the remote transmitter or by sequencing the Icon to the last adjustment
point at the lower right corner of the screen and pushing the Menu (M) Key
on the Remote Transmitter..*

* *

*7. Repeat steps 1 through 6 for other required Convergence

*8. To Save the Adjustment completed in the last procedure,
Exit/Save the Convergence Service Mode by selecting Key 1 on the Remote
Transmitter. This forces the corrections to be written to the EEPROM on the
Convergence Module.*

* *

* *

* *

*Note: To save the convergence corrections made above you must exit the
convergence menu by selecting Exit/Save Data (1)*

Posted on Jul 05, 2008

SOURCE: scrambled picture when cable box is hooked to hdtv plugs on philips 60 inch rear projection tv

I have a 53inch philips that is showing pictre but showing green, red as shadows..

Posted on Jul 29, 2008

  • 3459 Answers

SOURCE: convergence Issues

Your TV most likely has one of two possible problems.

Problem #1: Convergence Chip Failure ( common problem )

Here are some of the most common symptoms and example photos of a convergence problem

  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

Try to adjust the red and then the blue convergence.

You should be able to move them up, down, left, and right.

If you can't move them in all directions your convergence chips are bad and should be replaced. This is a common problem.

2c07611.pngSolution #1

You need to replace the convergence chips and convergence resistors. Check the site They have put together a kits for most models. If you don't see a kit for your set send them a quick note and they will put one together for you. Their kits include a photo instruction guide, original OEM Sanyo STK chips, convergence resistors, pico fuses, etc.

Problem #2 CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set that needs the fluid changed.

TV set after fluid change


2c07611.pngSolution #2

What you will need to do is replace the coolant and clean the crt. You can get a repair kit from that includes replacement coolant, photos. instructions, etc.

Posted on Feb 28, 2009

  • 90 Answers

SOURCE: I have a Philips 60PW9363 60 in. Rear Projection

Sounds like you need the cooling fluid replaced. This is very common in Philips TVs.

Posted on Jul 09, 2009

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