Question about GE PSS26SHRSS Side by Side Refrigerator

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GE GSS25JFP too cold on freezer side and WARM on frige side . I noticed the refrigerator too warm last week and is getting worse. Ice maker fills fast and won't operate since cu8bes solidify. The two temp control knobs do not make any difference unless I shut them off. Then I have nothing.

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  • jbjb449 Sep 23, 2009

    I removed the freezerfood and one large panel behind . There remains the light assembly and ice maker, am I in the right area of this defroster?

  • jbjb449 Sep 23, 2009

    where is the defroster heater located? thanks.

  • jbjb449 Sep 23, 2009

    They look kind of like that tinsel string on a Christmas tree, right? Yes the lower ones do have ice on the tinsel part. The upper ones appear to be ice-free.

  • jbjb449 Sep 23, 2009

    Okay I've turned the freezer "off".

  • jbjb449 Sep 23, 2009

    The ice has melted from the coils. How do I keep it from returning?

  • jbjb449 Sep 23, 2009

    give me some time before closing case. This is my first "reefer" job. Tanks I'm on the right track.

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GE side-by-side refrigerator - Model GSS25JFP

Remove the rear panel in the freezer and see if the evaperator coil is clogged with ice, if so you have a defrost problem, the food compartment gets its cold air from the freezer and this ice blocks the air flow. Check the defrost heater,, it is glass, and is most likely your problem.

Posted on Sep 23, 2009

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the frost on the back wall of the freezer is the clue to the problem. it is not defrosting as it should.
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If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. 

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