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I lose connection with the Internet and e-mail. When I removed the router from the system, the problem ceased, but of course, I can use only one computer at a time. The model is EBR-2310

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Reconfiguring the router will resolve the problem. If it was working before, you cans simply hard reset the router back to factory defaults by pressing the reset button at the back of the router for 30 seconds then unplug the power to the router and modem. Wait for 30 seconds. Power on the modem first, wait for the lights to go solid the power on the router. If you still have the setup disc that came with the router, you can try to use it.

Posted on Sep 23, 2009

Testimonial: "Yes, thanks. That worked. Evidently what I was using to push the reset button earlier wasn't small enough. This time I tried a paperclip."

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