Question about Whirlpool WFW9200S Front Load Washer

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I'm getting a code F21 in my whirlpool duet model WFW9200SQA10. I'll explain what happens, after the machine has gone thru the soak and wash cycle it stops and it wont do anything else. I did the following I disconnected the machine and plug it back in, I try draining the water but that wouldn't work either. I would like to see what could do the problem now. I fixed the problem I had before code F20 but now is giving me a F21 CODE. Please help

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EXPLANATION AND RECOMMENDED PROCEDURE
F21 LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Posted on Sep 23, 2009

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http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

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