I cant seem to get my security working, and i cant

Sounds like you got a virus. Personally I wouldn't use Norton internet security if it was free! You can check for free by downloading spyhunter and running a scan. Hold on let me find a reliable download link- since your internet is not working you will obviously have to download it from an alternate PC.http://www.enigmasoftware.com/products/spyhunter/ Once it scans if it only comes up with cookies that are infected I would say your okay- but if it comes up with several files and memory infected items then your in trouble. I would say it is worth the $30 to drop on the program it will save you $100+ in repair shop bills.