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I am having a problem with my remote I can turn my tv on and I can't work my sound.

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I know this sounds obvious, but first make sure all of the input/output jacks are plugged in tightly.
Next, check the inputs that each component is plugged into and make sure the surround sound receiver is set to the proper device.
Without seeing the problem it is hard to explain.
There are two main ways that you could be set up.
1. You have all the cables running into the tv with an audio cable running out of your tv.
2. All the audio cables are running directly into the receiver and only the video cables are running into the tv.

To fix the problems it may be as simple as changing the receiver from one input to the next. It sounds like you are using option 1. Meaning you may have a bad audio out cable. If your SS is set up with option 1, check the cables running out of the tv to the receiver and make sure they are secure.
If push comes to shove, try to unplug everything and re-wire it.

Posted on Sep 23, 2009

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