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Unable to send or receive faxes. - Brother MFC 7840W Printer

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Cannot Send or Receive Faxes

brother mfc 240c cannot receive fax. it can send fax only.

Posted on Sep 01, 2008

  • 60 Answers

SOURCE: Screen says

If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

Posted on Feb 04, 2010

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http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

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