Question about Saeco Incanto Classic Espresso Machine

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Grinder will not stop

The grinder keeps going. The only way to stop it is to turn off the power. When the problem first started I could turn the power back on and it would then make coffee. Now the grinder just continues until the light showing no coffee lights up. Of course there are plenty of coffee beans in the holder.
It has been back to the Saeco distributor 3 times to fix. He blamed it on the coffee I am buying. However the problem persists even though I am buying the coffee from Saeco now.

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Re: Grinder will not stop

Try these grinder cleaning instructions.

Great espresso Beans for superautomatics try:

Posted on Dec 19, 2007

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Our Saeco Vienna Superautomatica sounds like it's grinding beans but keeps running until the red 'bean' light comes on and we have to shut the machine off. Any suggestions?

The grinder is timing out and stops if the beans do not enter the grinder. This happens because:
1- The grinder outlet is clogged and fresh beans cannot pass through the burrs.
2- The grind setting is too fine and helping clogging in the grinding chamber or the ground coffee outlet.
3- Operator may have been using dark roast oily beans. Like it or not, the dark roast oily beans do not make stronger espresso. Please stop using such beans in fully automatic espresso machines.
4- The grinder has already made over 2000 grinds and the burrs are blunted and not grinding beans as needed.
To solve this malfunction, clean the grinder. Make sure the grinder outlet to the doser is cleaned. This outlet passage is about 2 inches or more. To clean it, lay the machine on its back (water tank side) to allow better view of cleaning the doser and the passage of coffee from the grinder to the doser. Use the link below to find instructions for cleaning the grinder and replace the burrs.
Gaggia Titanium and Plus Espresso machines parts and repairs Saeco...

Oct 18, 2014 | Coffee Makers & Espresso Machines

1 Answer

Saeco Primea Cappuccino must be reset I recive error mesage : error 1 I replaced grinder with a new one but the error message remained on screen and do not know how to reset

Hi,Ive just recieved an email saying that your having some problems with your machine. Its hard to keep up with all the error codes on the hundreds of machines on the market. Faulty grinder usually dont give an error code. The grinder will just not work if its faulty, which tells me theres a problem with grinder. If your showing an error 1, i'd be looking at the steam heating circuit. Faulty thermoblock, thermostat, solenoid, etc. Anyway, something has led you to replacing the grinder, so ill see if I can help. Some machines need to be told that it has been fixed, which is done through the programming. You know when you go in to the cleaning program, thats where it may have to be told. The grinder also has other electrical sensors which maybe at fault. On one of the wires that connect to the grinder is a little square thing that sits in a holder on the grinder. It maybe faulty.(not common fault that part). The machine will usually reset itself when you turn it off at the main toggel switch, and unplug it from the power point. When you turn the machine back on, it will do a self dianostic before it starts to heat. but as I said before, the grinder usually isn't part of the self dionostic on start up. If you turn it back on and error code comes back up, id be looking at thermoblocks or thermostats. If your still having troubles, give me more details on how the machines full operation is working. If the grinder is at fault, everything else should be working. Thanks Darryn

Oct 08, 2011 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

I received a new lower burr grinder part from SAECO for my machine but no instructions on how to replace it. I know how to clean and replace the removable grinder part that fits into this. Do you have...

If you only got the lower burr it won't work. They should be matching burrs.
If you don't do it right, you will damage the grinder. You need a #10 Torex bit.

Insert the bit into the screw in the middle of a very clean grinder. Turn clockwise to loosen. Once the screw is out, pull the burr out, but be careful. There are ball bearings and springs under the burr. Make sure that everything is clean before reassembly. There are 3 holes in the bottom of the grinder. The springs go into the holes first. Then the ball bearings set on top of the springs. Place the new lower burr on top of the springs. A washer and the corkscrew go in next. Insert the screw in and with the bit in place turn (with a little down force) clockwise until the screw drops into place, then turn counterclockwise. It should turn fairly easy. Once you start putting pressure on the springs, try to turn the corkscrew. There is a notch that it slips into in the bottom of the grinder. Once it locks into place keep turning the screw until you start to turn the burr. That should be tight enough. Now reassemble the top burr and adjust.

May 12, 2010 | Saeco Vienna SuperAutomatica Coffee...

2 Answers

I bought new green coffee beans recently, roasted it myself and wanted to use it in the machine but the grinder gets stuck and won't turn. The new beans are harder and smaller than the type I used to have....

This fixes almost all the "beans will not feed or beans will not grind" problems caused by coffee bean dust packed in the burrs. Oily beans cause this problem more fequently.
a. Pour all the beans out the top.
b. Open the settings up all the way and see what else can be poured out. Use your shop vacuum to **** grounds out the spout and backward out the bean bin.
c. Pour in some instant rice and start grinding. Reduce the grind to a small setting like six and then open the settings all the way again. (The grinder will not start at a low setting with the rice in it. If you let it stop, open the settings to about 16 before trying to restart.)
d. Pour out the rice and vacuum out the ground rice.
e. Adjust the grinder to your favorite setting and try a coffee grind. Grind until most of the rice dust is expelled (any remaining trace of rice dust will not affect the flavor of the coffee).

Oct 21, 2009 | Gaggia Paros Espresso Machine

1 Answer

Saeco: grinder stops grinding

Hello, This may be the solution for you: having removed the ceramic grinder to clean out the unit, one of the wires on the grinder had become removed (the "center wire") on the connector. The 2 outside wires were sufficient to give me the illusion that the grinder was connected correctly, however it would only run for a half second and then coast to an annoying stop.

Check all 3 wires that connect to the grinder and make sure they are making contact.

Jun 02, 2009 | Saeco Incanto Rondo

1 Answer

Thanks for the reply :)


It could be the grinder or power board that is the problem, if it was my machine i should replace the grinder.

Try to set power to the grinder, look at the grinder to make sure what volt it should have before you by a new. If the grinder start when you power it then i think your power board must be replaced.

Let me know if i can help you more.

Best regards

Sep 03, 2008 | Saeco Vienna Espresso Machine

1 Answer

Saeco Vienna De Luxe not transferring grounds to brew group?


Make sure there not comming any damp into the grinder and the grinder is dry. If there was some damp in the grinder then you have to clean the grinder.

Aug 07, 2008 | Saeco Vienna De Luxe Espresso Machine

3 Answers

Saeco odea go

Try to use another brand and more dry coffee.

Apr 10, 2008 | Saeco Odea Go

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