I went snowboarding and had my camera on me and it was really cold outside. When I went to take some pictures my camera turned on and then turned off right away but the lens stayed open. I tried to warm it up in the car, that didn't help. When we got home I charged the batteries all night long and then put them back in. The only thing that happened is I think the lens readjusted. But it's still open and still won't turn back on.
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Let the camera in the zip bag reach the same cold temperature outside before you take a picture. You may need to warm the battery in your hands/pocket for the battery to operating temperature. After you have taken your photos, place the camera back in the zip bag so when you return inside a warm house you won't get condensation on the camera/lens. You need to let the camera reach room temperature before you take photos inside the house.
If you went from inside to outside and immediately started taking pictures, you may have had condensation on the lens and that will degrade your images. Once the camera cools off, the images should come out fine. One other possibility is lens flare that's caused by having teh sun directly hit your lens when shooting. Hopefully this helps!
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.