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Why does my Nokia device only show phone number of caller or SMS sender, although they are listed in my contacts? The calling phone number may not match with a contact name and the name is not shown in the following situations when an incoming call or SMS arrives:
The contact is defined twice in the Contacts application (e.g. if both Phone memory and SIM memory contacts have been selected to be displayed in Contacts settings and the same contact is found in both of them).
The same phone number is defined for two or more contacts.
The phone number in Contacts application is in different format than the number received in the incoming call. The phone number may have been stored in local format while the incoming call number is in international format (including country prefix), or vice versa. The number may not be properly matched with a contact name in this situation, depending on the device variant and the length of the calling number. In order to verify the correct format of the contact phone number (local or international), check the number which is shown when the call is received and edit the contact details accordingly.
If the problem persists, make sure your Nokia device is running the latest software. For downloads and assistance, go to your local Nokia website.
Most phones will only do what you require if the contacts are stored on the phones memory instead of the SIM memory. This will also prevent you from assigning photos to contacts and one touch speed dials (i.e. press and hold a number to dial a stored number) Try copying all your contacts to the phones memory. If you see duplicate names, go into phone book settings and adjust setting for phone just to look at phones memory and this will stop duplicates being shown. hope that helps?
First you need to verify if the caller id does that to all incoming calls, showing numbers only, or if it only does that to only numbers stored in directory. If it does that to all incoming calls then you need to check manual to see if there a setting to allow both name and number of all incoming calls. Either way you need to make sure caller id functions allows both name /number on display.