Question about Sony Playstation 3 (PS3) Console

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Ps3 wont take DVD in ???

Hi Wonder if someone can help?
Suddenly my PS3 stopped taking DVDs in. once it took it in and didnt eject. i managed to carefully take it out by slowly teasing it out with another disc.
help please

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  • Sony Master
  • 3,866 Answers

Okay your motor that eject/retracts is malfuctioned your going to have to 1. replace the drive 2 have the motor repaired. You have really no other option then to take it into a sony atherised service center to have one of those 2 things done to it. Thanks

Posted on Sep 23, 2009

Testimonial: "thanks for your honest advice. i reset my PS3 to default settings and tried again - ITS WORKING!!!!!!!!"

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My ps3 will play dvds and ps2 games but wont play ps3 games or blueray dvds


Hi, the problem you are having is with the bluray part of the dvd drive the only way of getting this sorted will be to replace the whole dvd drive, first check if you have any warranty before you let anyone do any work on it if you have warranty then you should be covered, check on the ps3 site about how much warranty sony offer from new.

if you have no warranty left then you need to find someone who knows how and what to do, their are several different dvd drives for the ps3 so this will need checking before you buy a new dvd drive, then once you have got the right drive its not just a case of taking the old out and putting the new in what you need to do is take the main circuit board off your old drive and swap this with the one on the new drive. the reason you have to do this is when the ps3 was put together the dvd drive and the main circuit board in the ps3 where married, ie these parts were joined together with software now as sony have done this you cant just change the whole dvd drive over as the new one wont be recognised by your ps3 as it will have the firmware of another ps3 serial number so you need to change the circuit board off the bottom of your dvd drive and swap this onto the new dvd drive, than when you fit the drive your ps3 will think its the old drive and it will then be working.

its not easy to do and its difficult just to take the ps3 apart so be warned.

let me know how you get on or if you need further assistance

please rate this solution as i have a whole page of unrated posts, thanks

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Wont take disc


******* you shouldnt of done that, its also messed up your warranty so playstation will not repair it, yuor stuffed mate

Apr 06, 2010 | Sony PlayStation® 3 (60 GB) Console

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I took my dvd apart to get some coins out & now it's unresponsive


Hi,

I am guessing you had a disc in the drive when you took it apart (or maybe the coins had something to do with it).

What you need to do is disassemble the Bluray drive again. With the top cover off of the Bluray drive, power on the PS3, then hit the eject button. The plastic guides should snap into the right position and then you can reassemble and it will work again.


Sep 26, 2009 | Sony Playstation 3 (PS3) Console

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PS3 Won't Take Disc!


Hi, I think it was me who had helped you before. I will be glad to help again. Ok, first you have to tear apart your PS3 (just like when you cleaned it). Now looking at the rollers and "dogs" make sure that they are closed and not open all the way like when a disc is in it. Look at the flap on the top too make sure it opens and closes freely. Next, PLEASE BE CAREFUL!! Plug your PS3 in and try to hit the eject button, if it is reset and ready for a disc it will beep twice when you hit the eject button without a disc in it. Place the top back on the he DVD drive and try to insert a disc. At this point it should take it. If not then try hitting the eject again. Once the PS3 resets and takes and ejects discs again, then you can put it back together.

Aug 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play dvds or Blueray discs


You're in luck, you're still covered under warranty.

Call Sony @ 1-800-345-SONY and get it repaired for free.

Jun 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Won't play anything such as dvds or games


I have the solution.

You go to the settings on your PS3 a 'Restore PS3 System'. Once clicked, choose the 'Full Format'

This DOES work. I had the same problem with my PS3 last week, (10th June) so i phoned up Sony Support and they told me to do this. I thought that i would have to replace my Blu-Ray drive but never had to because of this!

Theres a few downsides to this....1. its takes approx 28hours to complete and 2. it will delete everything from your hard drive: music, vids, demos, game saves the lot.
But if you have an external hard drive then you can back up everything onto there, then do the restore. Once you have done it you can then put all your backed up data back on.
Plus you can still get all your purchased downloads from PS store back and it also keeps all your online activity i.e your level on COD4-5 an fifa ultimate team is still there ect.

Other option which will have the same affect but wont take so long is to format the PS3 again found in the settings menu on the PS3.

I would suggest to Restore PS3 System before spending money on replacing the drive when you might not need to.

Note: Again, this advice was given to me by the Sony Support line when i had the same problem on 10th June 09. I Phoned the PS3 line to confirm that i needed the Blu-Ray drive replacing, which to my suprise i didnt!

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I have been playing today and just gone back on and not one game will load

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