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My vostro 1760 laptop shows power but a black screen Also I cannot switch it off I can hear it running but nothing I do will switch if off I was working on it & didnt realise the battery was at a critical level so it just turned off I plugged in the charger & left it The screen came back up sometime later to say Windows resuming then a few minutes later it went black again This was hours ago the power light is on & I cannot switch it off Why? The battery would have charged by now Please help!

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  • elainemullet Sep 23, 2009

    I am so tired i meant to type vostro 1720 Thanx

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How do you switch off you laptop? Try this press and hold on the power button for about 5 seconds. So it won't boot to windows? When you turn on the laptop and you see the dell logo keep tapping on F8 then try booting in safe mode, if fails do F8 again then last known good configuration, if fails do F8 then startup repair, if fails do F8 then system restore, if all fails reinstall os. but before all these steps try to test hdd first. make sure laptop is off. press and hold on the Fn key then press power button. Run the PSA test and once it finish it will show you some errors code like 0142 -0146 means hdd needs to be replaced.

Posted on Oct 04, 2009

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