Question about Canon ES8400V Camcorder

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No video or audio in playback mode

Camcorder will not playback audio or video all of a sudden in LCD screen or viewfinder. Had no problem prior to today.

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  • snickeldorf
    snickeldorf Jan 06, 2008

    i cant playback anything, i have never had this problem

  • Anonymous Apr 29, 2008

    i can't see nothing on playback after recording. nothing shows on the screen.



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I Had a similar problem with my 8600. Most likely the camera
is also no longer recording. There were two problems I found,
either one could have caused the problem. 1) the 8mm tape was not
actually moving through the record/play head. With modern cameras. there are no indications that the tape is actually moving.
2) the record/play head is dirty. What I did was remove the
side plate that covers the tape cassette to allow me to verify that
the tape was moving properly. After that, I removed the tape, removed the battery, and used isopropyl alcohol and a q tip
to clean the head. I imagine there are cleaning tapes that one
can buy to do this as well. though I doubt they work as well as
a q tip. THere are two screws that hold the cover on.

Posted on Feb 21, 2008


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Knowledge Article C116445
There is no picture or a black screen appears in the viewfinder or LCD when attempting to record. Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record. NOTES:
  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshootin

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