Question about Tomtom One XL GPS Receiver

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Tomtom One XL Not recognized by pc

I have a tomtom one xl and when Iconnect it to the pc tom tom home says no device connected.The unit appears to connect to the pc. The screen shows the picture of TT on with the lead in. there is a gree light when attached to pc and makes the disconnection sound when disconnects. All usb ports on the pc are working well with other devices. I did upgrade the Home software as well.

The TT shows up in the device manager but no on My Computer. I talked to a TT tech some time ago about this problem but we could not get it resolved. Any help would be appreciated.

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  • Marly Marls Oct 26, 2009

    I have the same problem. Did you find a solution? Please share with me?

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I've fixed quite a few of these units with this problem. I can diagnose for free (just return postage) and fix for a nominal fee (if fixable)

paul@cosmicstudios.co.uk

Posted on Dec 11, 2009

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1 Answer

I just want to up date my tom tom xl how do i proceed


load cd & install software for tomtom home on computer, connect to computer connected to internet & turn on device, computer will ask if you want to connect device to computer, select yes, tomtom home will start, register device & it should search for updates

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1) Has the GPS been dropped or gotten wet?
2) Did the TomTom get physically disconnected before issuing the "disconnect device" from the TomTom Home drop down menu? (this can corrupt the software inside the GPS)
3) Try reinstalling TomTom Home from www.tomtom.com in your computer

Mar 29, 2010 | Tomtom One XL GPS Receiver

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All i what to do is up date my tom tom one xl


you need tomtom home installed on your computer. you can get it HERE just pick your os on the page then download tomtom home...

once installed and running on your pc, just hook up your tomtom via the usb cable and it will find the updates and prompt you to install updates.

bill ffad860.gif

Nov 13, 2009 | Tomtom One XL GPS Receiver

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How do I update my tom tom xl once it is plugged into my computer?


you need to download tomtom home from the tomtom site. it will do it almost automatically.

you can download tomtom home HERE 744b387.gif

just choose your operating system, then after you run it on your computer, just follow the on screen instructions.


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Oct 14, 2009 | Tomtom One XL GPS Receiver

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Red x on Tom Tom


This is TomToms fix, apparently something went wrong with the software, my advice would be to make a back up of the device using the TomTom home software.
This issue can come from disconnecting the device while it is attached to the computer and software while it is busy, always make sure you use the eject device in the TomTom home software if you are connected to the PC.

http://www.tomtom.com/support/solution.php?GID=1&PID=2029&SID=0&CID=152&Language=4&FID=2053

Aug 11, 2009 | Tomtom XL 330 Car GPS Receiver

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Am looking to download the latest maps for my tomtom xl one


If you haven't got Tom Tom HOME 2.5 then go to this web page and download and install it.

http://www.tomtom.com/services/service.php?id=16&tab=87

Run Tom Tom HOME with the Tom Tom connected (say YES to connection) and follow instructions on the PC screen to get new maps.
Peter

Feb 19, 2009 | Tomtom One XL GPS Receiver

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Password issues with tom tom one xl


I got this similar password problem with Tomtom One XL. I just solve this problem step by step under the following ways.

1. Connect One XL to TomTom Home in your computer using USB cable and switch on ONE XL. (Click YES to connect each other)
2a. Click "Manage my ONE XL"
2b. Click "Items on device" tag.
3. Now you can see all of the data in your device and click "Applications".
4. Click inside the check box and click "Copy items to computer".
(This step is back up for just incase)
5. After Backing up your applications, then Click "Applications" check box and click "Remove from device".
6. After removing applications, unplug from computer and switch off ONE XL.
7. Connect ONE XL and computer again and switch on your ONE XL.
8. TOMTOM Home will search your applications in your device. Finally it will automatically download and installed the new applications. (There will be 4 times installation and the device will restart itself. At this step, you need to touch "Yes" on your device to connect the device and computer.)
9. After installation completed, your device looks like newly come out from the factory.
10. Set up Language, Time, and so on and ready to use.

Enjoy it
Austin Tan

Feb 10, 2009 | Tomtom One XL GPS Receiver

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