Question about Sharp Televison & Video

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When I first connect via HDMI from FIOS cable box I get the following message for 5 seconds ""An incompatable audio signal have been received, please check your out put connection". The picture is clear and normal. Are there some setting I need to change on the Sharp Tv ?

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6 Suggested Answers

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Posted on Jan 02, 2017

Agent Aaron
  • 265 Answers

SOURCE: Samsung lcd hdtv won't receive signal from fios hd receiver

Hey nothingsfree,

You may not necessarily have anything incorrectly set up, but there are a couple of things that I would suggest trying.

First, you'll want to make sure that your TV is set to the correct input source. Some TV's will require that the input source be changed in order to display any signals from an external device, like your HD-DVR. This can typically be done by accessing the main video menu using your remote control.

According to information provided by the manufacturer, you should be able to change the input source for this model TV (Samsung LN46A750) by doing the following:

* Press the "Menu" button on your remote control
* Press the "Up" or "Down" arrow button to select "Input," then press "Enter"
* Press "Enter" to edit the "Source List"
* Highlight the signal source for the HD-DVR, and press "Enter"

Next, you may want to try updating the TV's firmware. In some instances, simply updating a TV's programming can eliminate any potential hardware or software conflicts between two devices. To update the TV's firmware you will need access to a computer and a USB flash drive. Step-by-step instructions and the firmware update itself are available through the following website:

http://www.samsung.com/us/support/download/supportDown.do?group=televisions&type=televisions&subtype=lcdtv&model_nm=LN46A750R1F&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=02010100&disp_nm=LN46A750

Make sure to read all the warnings and disclaimers available though, as your TV may already have a more up-to-date firmware version than the one that can be obtained through Samsung's support page.

Should neither of these address the issue, you may wish to see if connecting your HD-DVR to a different HDMI input solves the problem. Much like computers, TV's have been occasionally known to have faulty inputs or loose internal connections.

If all else fails, I’d suggest contacting the manufacturer for further assistance. In many cases manufacturers are able to provide over-the-phone troubleshooting support, in addition to having access to a wider variety of possible remedies for hardware problems.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 23, 2008

  • 33 Answers

SOURCE: incompatible signal

Check your resolution settings on you playstation 3 menu's. If you are using an HDMI cable, there is a chance that your ps3 could be trying to output at 1080i or 1080p. The unit you have only goes up to 720p and if you set it any higher than that, you run the risk of having picture issues, or not getting a picture at all. Good luck to you

Posted on Apr 17, 2009

  • 1 Answer

SOURCE: i have hd picture but no sound, tv says hdmi audio unavailable

I called Verizon and exchanged my STB from a QIP 6416 to a QIP 7216 and it solved the HDMI audio problem. This looks like the fix.

Posted on May 13, 2009

  • 3 Answers

SOURCE: Sound problem with Sharp LC-32D4U

I got the sound on my LC32D6U fixed for free. Even though the TV is out of warranty, Sharp considers it under warranty for the sound problem. The number i 800-237-4277.

Posted on Jun 26, 2009

  • 177 Answers

SOURCE: No picture

It sounds like the Bluray player may be outputting the signal at a higher resolution than the TV supports. If the Bluray player has a scart or composite connection, connect with those first, and adjust its settings to output a lower resolution. Then reconnect the HDMI. Hope this works for you.

Posted on Jul 17, 2010

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