Question about Jenn-Air JCD2389G Side by Side Refrigerator

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The side by side freezer compartment water keeps freezing up in the bottom of the freezer - i took the back panel off and tried to melt the ice which has been accumulating and thus causing the water which would normally drain to freeze up. within a day it was back to the same problem - dont want to have to pay another $150 for a repairman. Also in the refrige door - the bottom shelf panel which holds items in, keeps breaking - i have already ordered two replacements - any other ideas?

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Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Posted on Sep 23, 2009

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I have a Whirlpool refrigerator. Model # ET1CHMXKBO3 and it leaks water into the bottom of the refrigerator. Water also freezes on the bottom of the freezer compartment. I checked for a clogged hole o


When your refrigerator defrost the water runs into a drain pan in the bottom/underneath the refrigerator, You will need to first unplug and remove contents from freezer and proceed to remove the air tower in the center of the back panel, underneath the evap. coil in the center is a hole that leads to the drain and it is iced over and the water is not able to flow.What i do is get a hair dryer (be careful not to melt the plastic) and defrost/melt the ice. You will need a towel to start and once you think you have the ice removed get some hot water and pour in the trough to make sure it flow's to the drain pan. When the flow is good put the part's back and make sure the refrigerator is level from side to side and slightly tilted towards the back (front to rear)!

Dec 24, 2013 | Whirlpool Refrigerators

1 Answer

Condensate drain inside of freezer compartment keeps filling up and freezing and then overflows to bottom of freezer compartment and freezes. Have made sure drain line is clear. Problem occurs about every...


The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? The defrost water
overflows into the ref. or freezer or on floor
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
If you need more help GO HERE:

http://www.applianceaid.com/procedures.html

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Sep 22, 2011 | Kenmore Side by Side Refrigerator

1 Answer

Water is leaking from top part of freezer down to bottom of inside of the frig. Frost is on the top of the frig in the frigerator.


FIRST STEP: UNPLUG THE REFRIGERATOR. AFTER IT'S UNPLUGGED, DO THE FOLLOWING:

Remove the food from the freezer compartment and place inside the refrigerator temporarily.

Remove the bottom panel and back panel from inside the freezer compartment. You will probably notice that the bottom of the inside of the freezer is covered in ice. Use hot water (not boiling) from the tap and pour it on to the ice that is formed on the inside of the freezer compartment to melt the ice.

CAUTION: DO NOT USE A HEAT GUN TO MELT THE ICE AS IT WILL MELT THE INSIDE OF THE FREEZER COMPARTMENT. ALSO DO NOT CHOP AT THE ICE WITH A SHARP INSTRUMENT OF ANY KIND AS THIS WILL PUNCTURE AND DESTROY THE INSIDE OF THE FREEZER.

If you have a wet vac, you can remove the melted water using the wet vac. Or you can use a towel to mop up the excess water. You will still have to pour hot water onto the ice until all of the ice in the freezer is melted. Patience is key as it takes time to defrost all of this ice.

You will see a drain hole in the back of the freezer compartment that is still clogged with ice. You will need to continue to apply hot water until the ice has completely melted.

Note: When the ice in the drain breaks free, you will see all of the water disappear as it empties out.
In Whirlpool refrigerators, the water runs to a tray underneath the refrigerator. You will hear the water empty out into that tray. Then you will know that you have completely cleared the ice from the drain pipe in the freezer. To double-check this, take a small cup of warm water and dump it into the drain hole and you will see it visibly disappear and run into that tray underneath the refrigerator.

Replace the freezer panels back into the freezer compartment and plug it back in and return your freezer items back in to the freezer and you should be all set.

Oct 17, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Ice at bottom of freezer


Make sure defrost drain is completely cleared of ice and anything else obstructing it. Pouring hot water in it is correct, but make sure it is going all the way through to defrost pan under unit.

Oct 11, 2017 | Kenmore 52632 / 52634 / 52639 Side by Side...

1 Answer

I have a roper model RT14ZKXDWOO and the freezer is working fine but the refrig is warm. I took the panel off the back of the freezer and it is full of ice. What should i do next? and is there a diagram...


Hi,maybe I can shed a little light.I don`t know where the defrost timer is,but I would melt the ice with a hair dryer and real warm water(it will make a mess so be ready).There will be a drain inside of the freezer compartment,on the inside.Some how the rear panel inside the freezer compartment comes out.You may have to take apart the whole inside of the freezer compartment just to remove this rear panel.But when you do look for ice build up on bottom of freezing unit,and the rearof the freezer compartment.Melt this ice the same way earlier described.You will find a drain that starts inside the bottom-rear of the freezer compartment.This drain goes all the way down to the bottom of the fridge.You will find a very shallow drip pan under the fridge.This pan will most of the time only receive a little amount of water at a time and evaporates quickly.Now while you thaw this drain,water will start draining threw the drain,if it is not stoped up with food particles and such.This would be a good tome to blow threw this ine from the bottom where it drains into the pan underneth the fridge.Then blow threw it at the top in the freezer compartment.You can use a air tank with a blow gun.Be sure to pour water threw and down this drain to wash out all particles left behind.Clean the freezer compartment out good(the particles of food and such) and reassemble the freezing unit.plug fridge back up and set the freezer control to a respectfull setting(not the coldest and not real cold)and set the frideration to a decent setting for food preservation. Let the fridge and freezer run 12 to 24 hours to see if your problem comes back,and then time will tell if your defrost timer is bad,or is working like it should.When the drain clogs,it starts freezing away from the defrost elements and continues freezing the blocked water untill it overtakes the coils .The defrost and the timer don`t stay on long enough,or hot enough to overcome the ice.This is the reason you should try this solution first.If I can help you anymore,let me know roniecon@gmail.com /let me know how it turns out

Jul 12, 2009 | Refrigerators

3 Answers

Build up of ice on bottom of LG fridge freezer


See details athttp://www.fixya.com/support/t1492965-lg_frost_free_fridge_freezer_gr_399sq
I had the same problem - took out the back panel.  Some firm pulling is required as there is a clip just below and to the right of the lower screw as well as some small retaining 'bumps' on the side and a pair of 'dragon's teeth' retainers at the top.  Pull at the bottom and let it drop down.
Took out the next panel - after defrosting at the bottom with a hair dryer - clips on side near bottom and encourage it to drop down a little and unplug fan unit.
Bottom tray was solid with ice - hair dryer again until drain hole was cleared to allow melt water to discharge into tray below heat exchanger in the rear compartment for evaporation.
There appears to be a U-shaped heating element - 4 ohms - below the freezing coils.  Presumably this is intended to melt any ice.  I suspect that this may not be operating efficiently if at all.
As it took about 8 years to get into this state, I propose to check that the outlet into the back is free every year or so and defrost if necessary

Mar 15, 2009 | LG LFD22860 Stainless Steel Bottom Freezer...

1 Answer

Water puddling in bottom of freezer which freezes


Tool needed: Screw drive with the insert tips can be used to remove screws use the end of the screw driver with out a philips bit or flat tip inserted. Remove frozen food to camping coolers igloo ice chests or coleman ice chests or a freezer in your home . Remove all racks and baskets to expose movable panels at the inside back of the freezer compartment.
Notice the 1/4" hex nuts remove the screws holding the panels at the back wall. Clear built up ice carefully. You now can take out the panels and expose the fan and cooling cool that creates the cold temperature on the freezer side.

Near the bottom is an aluminum U shaped pan with a shallow funnel indentation at the bottom. Clear ice from the funnel pan and inside bottom carefully. Sharp objects break ice nicely and can pierce the interior surfaces . Look under the cooling coil and at the back wall is a screw holding this soft metal catch pan in place. Remove the screw and carefully tip and slid out the catch pan tray. You now have access to the drain hole that is frozen closed or clogged. Place a large towel in the bottom of the freezer area to catch water. Pour hot tap water a half cup at a time into the drain area. Do not use boiling water the plastic inside a refrigerator or freezer can not tolerate high temperature. I have melted a freezer compartment in a GE with a hair dryer. Remove the water with a clean reag and add more warm or hot water repeat until the drain allows water to flow. stop adding water or the evaporation pan under the refrigerator will over flow.
Check the refrigerator about once a year for the freezeup problem or keep an eye on the bottom of the freezer looking for the build up of water frozen on the inside floor. The other solution get a new refrigerator.

Dec 01, 2008 | Maytag MSD2434GE Side by Side Refrigerator

1 Answer

Water puddling in bottom of freezer and freezing


the drain in the back of the freezer is probably full of ice. you need to pull out panel and use heat from a blow dryer to unplug the drain. then take a small gauge copper wire long enough to extend into the drain a couple of inches and loop it around the black heating element then when it goes yhrough defrost it should keep this from reaccuring

Dec 01, 2008 | Maytag MSD2434GE Side by Side Refrigerator

1 Answer

Ice build up in bottom of freezer


Check the ice maker. sometimes they get cracked a will leak water into the freezer compartment. Also check the ice maker fill tube for leaks or someone could have spilled something. Although this is tipical of a clogged drain. What happens is when the fridge go into derfost, it will melt all the frost that is on the evaporator, turning it into water. The water drains down to a trough under the evaporator and down a drain hole in the trough ( this trough is behind the evaporator cover ) Removing the melted frost from the freezer. If that drain is clogged, the water cannot leave the freezer. Then when the fridge starts back up ,it will freez the water that was not drained. After repeated defrosting the water will fill this trough and run off into the bottom of the freezer to be frozzen when the fridge starts to cool again.

Nov 16, 2008 | Refrigerators

1 Answer

Ice forming on freezer


The drain is plugged. This fridge will defrost every 8 hrs or so. When it does , it will melt the frost that has built up on the evaporator. This melted frost will run down a drain under the evaporator to a drain in the bottom directly under the evaporator. When the drain gets plugged the water cannot drain out of the freezer compartment. After several defrost cycles the melted frost will overflow onto the freezer floor. When the fridge starts back up it will freez this water is the bottom of the fridge. sometimes this water that is now ice will melt on the next defrost cycle and actually run out into the floor. You will have to unplug the fridge or turn it off, then remove the cover to the evaporator. Get a hair dryer and melt the ice aruond the evaporator and drain. Once the ice is removed, check the drain and try to clear it. Once clear, replace everything but the shelves. Plug the fridge back in or turn it back on. Observe and listen for the evaporator fan. It should be running now. When working on the ice on the evaporator always be carefull. The defrost heater can be damaged if up push or pull on it too much.

Nov 15, 2008 | Samsung RF265AA Bottom Freezer French Door...

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