Question about Wacom (PTZ930AC) Graphic Tablet
After unplugging from one usb hub to a replacement hub, the tablet no longer responds to pen or mouse contact (nor when plugged straight into (MacBook) USB port).
Orange LED remains lit until contact is made and then flashes erratically between orange and green on contact with mouse or pen and no movement in curser on screen.
Also no response from Wacom support!
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Posted on Jan 02, 2017
I had the same problem with my Intuos3 on Vista. Tech support suggested the following.
Do this.....Go to Start--->control panel---->system(in classic view)---->device manager--->click on "human interface devices"--->then click on "Wacom virtual HID driver" and right click on that and disable it. Your computer will ask you to restart and you will want to do that.
Everything works fine now.
Posted on Aug 14, 2008
SOURCE: Pen is always drawing
its the nib that is causing the problem - did you replace it or take it out recently? try taking it out and making sure that when u replace it or put it back in that nothing (dirt, fluff, whatever) is obstructing the passage way that the nib fits into.
hope this helps
Posted on Nov 10, 2007
I just got Vista and it killed my Intuos2 w/serial to usb also, but here's a half solution:
Download Wacom driver 4.78-6 http://www.wacom-europe.com/int/downloads/driver/driver.asp?lang=en. Make sure you remove any other Wacom drivers, tablet, and reboot. Install 4.78-6 driver and select serial port when the choice pops up. Plug in your tablet with the serial to usb adapter, wait a few seconds and click retry. Complete the install and reboot.
Your Wacom tracking should work now, but certain things might not work like pressure sensitivity and you'll get annoying error "reinstall driver" pop-ups.
I think you can aslo buy a PCI-serial card for your computer and skip the serial-usb adapter since Vista doesn't support the adapter for Wacom tablets.. but I'm not sure if there's a working Vista serial Wacom driver either.. or ever will be. The age of XP and Legacy support is at an end my friends.
Posted on Apr 03, 2008
The winning answer came courtesy of Mr Benedikt Schmitt of Wacom Europe, who offered the following solution: from the Windows Device Manager, disable the “Wacom Virtual Hid Driver” device. (Go to Control Panel > System and Maintenance > Device Manager, find the driver, right-click it and choose “Disable”.) One reboot later (welcome to Windows-land, circa 2008?), everything works as desired. Pressure and tilt sensitivity inside Photoshop still work, and the pen functions just fine in the rest of the Windows desktop. The absolute mapping makes it an absolute pleasure to point quickly and precisely. It makes my laser mouse feel rather clumsy navigating a large 24′ screen!
Posted on Mar 22, 2009
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