Question about Xerox WorkCentre XL2140df Laser Printer

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White spots on copy random

I have had the machine cleaned by a professional service. Also paper changed, cartridge, exchanged, other replaceable parts exchanged with no improvement. This service advised the cost to locate the problem would require addtional parts and then may not solve the problem. I have been advised to replace it with a competive brand but prefer to keep what I have but I don't wish to spend two hundred dollars or more to have an acceptable copy. What do you suggest?


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Re: White spots on copy random

That suggestion to replace it is foolish.
You most likely have a dirty corotron wire in the left hand cover or need a new drum cartridge.
Possibly a toner cartridge. But there is no reason to replace the machine for that reason.
Go to and look for a dealer in your area, they will have a service rep who can help you.
Do not replace that for that simple a problem.
That's really is sad someone is trying to take advantage of you. I sure would not buy from them for any reason.

Posted on Jan 03, 2008

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Re: White spots on copy random

On the left hand drawyer is the transfer wire. Its very thin and inside a silver channel. Take a 1 tip soaked with alcohol and clean it with light pressure.
I assume you replaced the drum cartridge correct? Not just the toner.

Posted on Dec 18, 2007

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Poor copy quality - smudgy copies - changed toner - still the same.

check your OPC drum life, if you have a poor quality with a new cartridge installed (light copy, dirty copy) the opc drum must be replaced, check you machine counter if you have reach 100k copies you need to replace the drum, if you are using a new OPC DRUM, you need to clean the machine, you have to call for service because there is many parts that muat removed to clean properly.

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I have a Xerox Copier XC1045. Our copies are coming out with dark spot on the paper., I change the drum, but still have same problem, even big area has black spot

You may have a worn out heat roller in the fuser.
It is also likely you have a bad toner cartridge . If the spots are gritty then replace the toner cartridge and vacuum out the machine,

Aug 11, 2010 | Xerox 5665 Copier

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First of all the machine requires regular service.
The approx life of certain parts are as follows
Drum : 50000 copies(A1 size )
Developer : 20000 copies(A1 size )
So please check how many copies your machine has done , so that you know what you need to replace beforehand.
About the cartridge, before using it ,shake it well and make sure the gear at the end is turning properly.
Life of the toner is approx 1800 copies(A1 size ).

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When printing, I am getting random black spots on my paper.

there is the problem in your toner cartridge. toner drum should be replaced. and the printer also needs proper service.

Oct 13, 2009 | Brother HL 5140 Laser Printer

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Tried to clean the rollers

If the spot appears in the same exact location, you should clean the copy glass but if the spots are in the random area at the same line you should check the drum seal of the drum unit. The seal purpose is to prevent the waste toner from spilling to the drum and copy paper

Jun 24, 2009 | Sharp AL-1641CS Laser Digital Copier

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Are the dark spots random and moves location with every copy or are they at exacly the same place on every copy? Random you will need to remove the drum/toner and use a blower to clean the inside of the machine,failing that replace the drum unit.If the spots don't move clean the top glass.Let me know

May 21, 2009 | Sharp AL-1641CS Laser Digital Copier

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I have a Ricoh Aficio 2018 PhotoCopier. Recently it ran out of toner. I reinserted the old cartridge which I had re-filled with toner (ricoh). However the off-side (non-copy side) of the sheets are dirty -...

You probably have a toner spill which has gone under the transfer roller. Open the right side of the machine and you will see a dark colored roller on the inside of the open part. Stydy it very carefully and you will see how to remove the roller including it's holder. be carefull of the springs, they love to escape. also watch as to how the bushings and gears are assembled so you get them back on properly. Clean any toner out from underneath the roller, replace the assembly and run 10 copies of a white piece of paper. this roller runs on the backside of the paper and can cause your problem. Hope this works for you. Check your paper tray as well as toner can migrate down into them.

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Jul 27, 2008 | Ricoh Aficio 450 Copier

1 Answer

Printer problem

You need service on your copier. It might just need a cleaning, or possibly a part. If they are random spots on your copies, then there is a good chance the cleaning unit seal needs to be replaced.

Jan 24, 2008 | Printers & Copiers

1 Answer

Printer problem

Does the line appear while copying or printing ?

To isolate the issue try to print a self test page :

1. Press and hold the Cancel button and then press the Start Copy Color button.

2. Release both buttons. The self-test page prints.

If you see lines on the test page then the issue is with the cartridge or cartridge contacts. Clean the cartridge and cartridge contacts inside the printer.

rRemove both the cartridges. Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts.
The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth. Gently wipe the contacts, from the top to the bottom.
Reinsert the cartridge and print. If the issue issue persists replace cartridge(s).

If you do not see lines on the test page. Place the same test page on the scanner glass and make a color copy. If the lines are on the copied Image the issue is with the scanner glass.
clean the scanner glass :

Clean the glass and scanner backing
  1. Turn off the all-in-one.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the all-in-one.
  4. Raise the lid.
  5. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
  6. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting.
  7. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry.
Try a blank copy
  1. Plug the power cord back into the wall outlet.
  2. Plug the power cord into the all-in-one.
  3. Turn the power on.
  4. Close the lid; do not place any paper on the glass.
  5. Load paper in the paper tray.
  6. Do either of the following:
    • Press Start Copy Black to start a black-and-white copy job.
    • Press Start Copy Color to start a color copy job.
  7. If the output is a full/half-black page, or has vertical black lines, the product needs service or contact HP for in warranty replacement.
Thank you .

Dec 20, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Dark Copies

Jim, A couple of things: 1. OEM (Canon original) toner cartridge or remanufactured/compatible? The first place to start is always with the toner cartridge when image problems occur. Pull the cartridge out and draw back the drum cover. Check to see if the drum is a nice "clean" blue color or if the lines and spots are on it like you described. (These two areas should be handled by someone with experience in copy service) 2. The next thing would involved cleaning under the copy glass. Build up from dust, etc causes a "fogginess" that makes the machine try to adjust the intensity of the exposure lamp to conpensate for this. 3. Also could be a bad upper fuser roller if you started having any paper jams when to paper exits.

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