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How do I open the hdd casing up to get the hdd out?

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It depends - there are a couple of options. Some models have some hidden screws and some just have a clipped on case. Force a fingernail between the cover and the pages (as it were) if you an get your fingernail all the way around the cover then it is probabky a clip on - you just have to locate the clips and spring them - a stripping knife is a good tool to use. If you get to a point where your fingernail will not pass, then you probably have a screwed case and the screw is very close to where your fingernail is - (near the bottom back corner I think) - even so I think there is still a clip or two that has to be sprung.

Posted on Sep 23, 2009


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This error code means that the Hard disk is not being detected during the POST part of the boot up, this means the HDD has failed, you have a loose connection to the HDD and the system cannot find it.

Open the case and check your connections if thay are all ok and the error still shows then the drive has failed and you will need a new HDD if your unit is still under warranty contact Dell who will sort a replacement HDD, infact if your unit is still under warrenty don't open the case to check your connections just call them and thay will sort it for you .

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If the BIOS is set to AUTO and it's reporting that it can't find it most likely cause is because the HDD has died. You should try opening the case and reseating the HDD to it's connectors to see if that helps. Have to opened or changed anything in the computer before this happened? If reseating the HDD doesn't help, it's time to go and buy another HDD.

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This is en external HDD. This means, there's a HDD inside the package, and a small PCB (print with tiny ICs on it). If you're lucky, the PCB is defective, while the HDD is OK. In that case, you only need to look for another USB Harddisk enclosure for a 2.5 inch SATA harddisk. Maybe your local computer-store sell these casings, otherwise check internet (eBay for example)

To be sure it's either the HDD or the PCB, just open up the casing and remove the HDD. Insert this HDD into a PC, connecting it to the motherbord over a SATA-cable (and don't forget to use a powercable too).

If the HDD becomes visible under Windows or whateven operating System you use, than it's indeed the PCB, which is defective. If the HDD is not visible, maybe the HDD is defective. In such case, you can find at internet a new(er) HDD of identical make (brand / type HDD)

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I have a seagate Freeagent Go 500gb and suddenly it is not recognized by my laptop.

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I cannot access my Maxtor external hard drive. My laptop will not start if the hard drive is attached. If I attach my hard drive after booting up my laptop the laptop freezes.

Your Maxtor HDD is Broken, or Jammed. thats why these hanging things happen. send it to the service center if you have any warrenty. i think they will fix this. if no warrenty then open the HDD casing and remove the HDD and put it in new casing and try backing up Date. best of luck...

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1 Answer

I get the error message operating system not found and cannot boot from dvd rom drive

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My computer will not see the hdd if the bottom of the case is on and fastened. If I open the case and let the hdd hang loose it works fine what do I do

Try to use a different data cable and power connector. Chances are your connections are loose and moving the drive around helps maintain the connection.

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I have a sony laptop that stopped working but my custermer would like to have some of the information off the hard drive is there some way I can do that

dear friend you can buy casing for laptop's hdd casing

just open the hdd and check whether it has abt 40 pins are oi has two connectors

if 40 pins, buy a casing for normal hdd

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