Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Cannot print I keep getting a msg "unable to clean". I've cleaned the printer per the instructions in the manuel a number of times. What can be wrong.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 832 Answers
Re: Cannot print

The ink absorber box is fed up with waist ink. You have to buy a new absorber box from a service partner which can be found on the brother homepage of your country. Ther is no way to clean the box!

When you have the absorber box plz post here again.
Ill give you some details on how to change the box and do the eeprom reset.

Posted on Dec 15, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Pink is not printing, done nozzle clean a number of time & head cleaning, still not working all other colours are please help

The nozzles in your print head it sounds as if it is blocked. Obtain a print head cleaning kit for your specific printer. Look online for instructions to remove the print head and clean as per the instructions with the kit.

Jan 07, 2011 | Printers & Copiers

1 Answer

Installed Office Depot ink cartridges, BCI 6 C and Y in my MP780. Worked ok at first, but then started getting "wrong cartridge" msg, Per canon rep, turned off mach, disconnected power, took out...

This is an example of why 2nd class refills are junk. I would try to gently clean the printer out. While a lot of people disagree with this advice, a mixture of 90% alcohol in a tiny pipit works well. Then use some lint free q-tips. Most cartridges have electronic chips on them that report the status of the cartridge. Refilled ink cartridges may have bad or defect chips.

Jan 04, 2011 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

Hi I have a C3485 all-in-one printer and I keep getting a error msg that it doesn't read the black ink cartridge

Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

Nov 09, 2010 | HP Printers & Copiers

1 Answer


Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41 or 4F the print head is defective.If the
error is 50 or 51 there is error in Purge unit and your printer need service.If error is 46 the waste ink tank is full.Follow this:
1. Pres 'menu', 'mono start' then'menu' one by one...
2. Press the arrow up or down to go to'maintenance 80'.
3. Press 'mono start' several times to go to'Purge'. Finding the PURGE will show some numeric value
which is Iassume the number of times the printer had cleaned.
4. Press'arrow up' key and scroll for number "2" then press "set".Do the same for numbers 7, 8 and 3.
After you have entered thiscombination, the purge numeric value will be reseted to 00000.

Oct 22, 2009 | Brother DCP-120C All-In-One InkJet Printer

1 Answer

Makes all sounds like printing from computer command, but paper comes out blank. Sufficient ink in all cartridges.

Try cleaning your inkjet ports as per your owners manuel. At times ink may dry up in the port clogging it so no ink can get thru when printing.

Aug 31, 2009 | Printers & Copiers

1 Answer

Middle of print job - stops to CLEAN - then starts from pg1 AGAIN

This is a simple 3 step fix

a) Get rid of printer
b) Get rid of husband
c) Get new printer

Hope this works!! :-)

Jul 16, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Its not printing a full word, can't get a good nozzle check. Cleaning doese not help.

Print a test page. If you can't see everything clearly, clean the nozzles per the instructions. Run another test page. If not clear still, re-clean the nozzles another 2-4 times. If no good still, try replacing the print cartridges.

May 29, 2009 | Epson Stylus C84 InkJet Printer

2 Answers

The printer simply says, "Unable to print. See troubleshooting and Routine Maintenance guide chapter in User's manuel." Thanks.

Hi Bang, give this a shot,

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


Oct 14, 2008 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Lexmark x1185 cartridge error msg

Step 1). Try cleaning the gold contacts on the print cartridge and on the printer itself with a pen eraser and a little alcohol.

Step 2). Uninstall the printer software and reinstall it.

Step 3). If the above two steps fail try a new cartridge. If none of these solutions work there is an electronic problem with the printer and it will have to be professionally diagnosed or replaced.

Hope this was of some help to you.


Jun 01, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

Not finding what you are looking for?
Brother MFC 420CN All-In-One InkJet Printer Logo

318 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jim Yeh

Level 1 Expert

15 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides